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Teya

Customer Relations Agent (Hungarian/English Speaker)

Hybrid

Part remote, part office, you need to live within commuting distance of a named location.

Hybrid · Budapest

Employer listed it 7 weeks ago · Added yesterday

Been open since 7 weeks ago. Long-running listings are sometimes left up after the role is filled.

Salary

Not stated

Location

Hybrid · Budapest

Timezone

Not stated

Contract

Full-time

Experience

Mid

Category

Operations

This employer didn't state pay. Jobs like this usually pay around $80k–$155k a year, a typical range taken from 271 mid-level operations roles on Nomaders that do state pay. It's a guide, not an offer.

Remote flexibility

Hybrid

This role is only partly remote, the employer expects time in the office around Budapest, Hybrid, so you need to live within commuting distance.

What the employer says

  • Source listing states candidate location: "Budapest, Hybrid"
  • Listing mentions "Hybrid"

What Nomaders makes of it

  • Not suitable if you plan to move between countries

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

About the role

Hello. We’re Teya.

Teya was founded on a simple belief: local businesses deserve better.

They are the cafés, restaurants, salons, shops and entrepreneurs that bring character to our high streets, create jobs and keep communities moving. Yet for too long, financial services has made life harder for them - with clunky tools, poor support and complexity that gets in the way of running a business.

Teya exists to change that.

We’re building a financial platform for local businesses across Europe - one built around simple tools, thoughtful design and real human support. Our Members rely on us to help them run their business with confidence, and that responsibility shapes the way we work.

We move fast. We care about quality. We stay close to the detail. And we believe great performance and genuine hospitality should go hand in hand.

If you want to build meaningful products, solve real problems and make a genuine difference for local businesses, we’d love to hear from you

Your Mission

You will be part of our Customer Operations Team in Hungary. A strong and talented team whose goal is to make small merchants feel big by providing them with the best possible support. They assist our merchants through all communication channels to educate them about our products and resolve their requests. They always listen to the customer and make sure that their feedback is acted upon.

Your goal is to support our merchants, the centre of everything we do. We want you to consistently exceed their expectations and make them feel cared for as they never have before. You will be assisting our merchants using various communication channels (such as phone, email, online chat). You will become the voice of our customers, and your feedback and suggestions will be key in driving developments in other teams!

Your Story

You are eager to learn and grow with us, as well as contribute with your own expertise to meet our customers’ needs. You love helping others and are willing to go the extra mile for our customers. You have strong communication skills and are fluent in Hungarian and English .

You're fixated on the customer and everything we can do to serve them

Confident in communication and interpersonal skills

Fiercely competitive and relentless when it comes to goals and targets

Eager to learn and improve every day: you have great energy and passion for what you do

Spontaneous and certain in your ability to overcome obstacles

Previous experience in a similar role is desired, but not mandatory

The best part about you is that you have a gift to quickly find common ground with every type of person!

The Perks

Competitive salary

Szép Card

AYCM Sporting Pass

Private health insurance

Requirements

  • ·Fiercely competitive and relentless when it comes to goals and targets
  • ·Eager to learn and improve every day: you have great energy and passion for what you do
  • ·Spontaneous and certain in your ability to overcome obstacles
  • ·Previous experience in a similar role is desired, but not mandatory
  • ·The best part about you is that you have a gift to quickly find common ground with every type of person!

Benefits

  • ·Competitive salary
  • ·AYCM Sporting Pass
  • ·Private health insurance
  • ·3 extra mental health days yearly
  • ·5 therapy or coaching session per year

How to apply

  1. 1Check the flexibility label above, hybrid, matches where you plan to live and work.
  2. 2Tailor your CV to the role at Teya, mentioning your remote working experience.
  3. 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 1d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

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Typically $80k to $155k per year · You'll be taken to the employer's careers page.