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Consumer Support Professionals: Questionnaire on Administrative Workarounds

Work from home

Remote role where the employee must remain based in a particular country.

United States only

From the listing details: Source listing states candidate location: "United States, Remote"

Employer listed it 5 days ago 路 Added 4 days ago

First listed 5 days ago and still open.

Salary

Not stated

Location

United States only

Work style

Async

Contract

Contract

Experience

Mid

Category

Operations

The employer did not publish a salary, and we have too few comparable roles to estimate one.

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours
Not mentioned in the advert
Where you can work from
Location eligibility not confirmed
Contract
Not mentioned in the advert
Experience asked for
Not mentioned in the advert
Pay
Compensation

Remote flexibility

Work from home

This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.

What the employer says

  • Source listing states candidate location: "United States, Remote"

What Nomaders makes of it

  • Residency required in United States
  • Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Questions worth asking: Nomaders interpretation

  • The advert does not say where you can be based. Ask which countries they can legally employ or contract you from.
  • The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

What We're Researching

We're running a paid study on the everyday administrative hurdles that consumers encounter. We want to understand the common problems people face, how they attempt to resolve them, and the hidden costs involved in these workarounds. Your insights will help identify areas where new software or services could alleviate these burdens.

How It Works

You will complete an independent, eight-question written survey. The questionnaire asks you to describe a recent, anonymous example of a consumer problem you observed. You will provide estimates on the frequency of the issue, associated costs, and potential limits for new software solutions. The entire task is conducted asynchronously through our secure online platform.

Who This Is For

We are looking for adults with recent, direct experience helping consumers navigate administrative tasks. We welcome customer support professionals, social workers, administrative assistants, and dedicated volunteers. Candidates should be comfortable distinguishing observed facts from estimates and providing constructive feedback on potential software solutions.

What You'll Do

Complete an eight-question written survey about consumer administrative problems.

Describe a recent, anonymous example of a recurring issue you have observed.

Estimate the time, financial cost, and frequency of current workarounds.

Identify professional, legal, or privacy limits that a new software tool would need to respect.

Who Should Apply

Recent professional or volunteer experience assisting consumers with administrative tasks.

Ability to clearly distinguish between observed facts and estimates.

Comfortable providing detailed written responses independently.

Commitment to maintaining consumer privacy by omitting identifying details.

Compensation

$11 one-time

Ready to participate?

Start your paid interview now

About Terac

Terac is building the world's largest pool of vetted human experts for AI. Researchers, AI labs, and product teams use Terac to recruit, screen, and pay study participants across industries, languages, and skill sets.

Learn more at terac.com or on YouTube at @jointerac .

Requirements

  • 路Estimate the time, financial cost, and frequency of current workarounds.
  • 路Identify professional, legal, or privacy limits that a new software tool would need to respect.
  • 路Who Should Apply
  • 路Recent professional or volunteer experience assisting consumers with administrative tasks.
  • 路Ability to clearly distinguish between observed facts and estimates.

Benefits

No benefits package published with this listing. Ask about it at first interview.

How to apply

  1. 1Check the flexibility label above, work from home, matches where you plan to live and work.
  2. 2Tailor your CV to the role at Terac, mentioning your remote working experience and working hours (Async).
  3. 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 5d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

Pay not stated 路 You'll be taken to the employer's careers page.