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Senior Developer Success Engineer - West

Work from home

Remote role where the employee must remain based in a particular country.

United States only

From the employer's advert: Reside within the Pacific time zone (United States)

Employer listed it 5 months ago · Added 3 weeks ago

Been open since 5 months ago. Long-running listings are sometimes left up after the role is filled.

Salary

$115k to $189k per year

Location

United States only

Timezone

US East

Contract

Full-time

Experience

Senior

Category

Customer Support

Published by the employer

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours
Reside within the Pacific time zone (United States)
Where you can work from
Reside within the Pacific time zone (United States)
Contract
Not mentioned in the advert
Experience asked for
6+ years of experience as a developer, preferably fluent in one or more of the following languages: Python, Java, Golang, TypeScript.
Pay
Not mentioned in the advert

Remote flexibility

Work from home

This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.

What the employer says

  • Source listing states candidate location: "United States (Remote), Los Angeles, California, Seattle, Washington, San Francisco, California, Portland, Oregon, Remote"

What Nomaders makes of it

  • Residency required in United States
  • Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Experience: employer states

Written as a requirement

  • “Minimum of one year experience in an internal or external customer-facing role.”

Questions worth asking: Nomaders interpretation

  • The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

Role Summary

The  Senior Developer Success Engineer - West will be the frontline technical expert for our developer community. You will help users deploy and scale Temporal in cloud-native environments. You will also troubleshoot complex infrastructure issues, optimize performance, and develop automation solutions. This role is ideal for someone who thrives on solving distributed systems challenges and improving the developer experience.

What You'll Do

Be a keen  learner :

At Temporal, you’ll work with cloud-native, highly scalable infrastructure spanning   AWS, GCP, Kubernetes, and microservices. You’ll gain deep expertise in container orchestration, networking, and observability while learning from complex, real-world customer use cases.

Our stack includes Go, Python, and Java, providing continuous opportunities to hone your programming skills in infrastructure automation, resilience engineering, and performance tuning.

Be a passionate  problem solver :

If you enjoy tackling scalability, reliability, and troubleshooting challenges in distributed systems, you’ll thrive in this role.

As a Senior Developer Success Engineer , you’ll work directly with developers to debug complex infrastructure issues, optimize cloud performance, and enhance reliability for Temporal users.

You'll develop observability solutions (Grafana, Prometheus), improve networking (load balancing, DNS, ingress/egress), and automate infrastructure operations (Terraform, IaC) to help customers run Temporal efficiently at scale.

Once ramped up, we expect you to independently drive technical solutions, whether debugging complex production issues or designing infrastructure best practices. Don't worry—we have seasoned engineers and mentors to support you along the way!

Be a great  communicator :

As a Senior Developer Success Engineer you will engage directly with developers, engineering teams, and product teams to understand infrastructure challenges and provide solutions that enhance scalability, performance, and reliability.

Your insights will influence platform improvements, from enhancing observability tooling to developing self-service infrastructure solutions that simplify troubleshooting (e.g., building diagnostic tools similar to Twilio’s Network Test).

You’ll serve as a bridge between developers and infrastructure, ensuring that reliability, performance, and developer experience remain top priorities as Temporal scales.

What You'll Bring

Reside within the Pacific time zone (United States)

6+ years of experience as a developer, preferably fluent in one or more of the following languages: Python, Java, Golang, TypeScript.

Experience with deployment and managing medium to large-scale architectures (e.g., Kubernetes or Docker).

Experience with monitoring tools such as Prometheus and Grafana and troubleshooting performance and availability issues.

Minimum of one year experience in an internal or external customer-facing role.

Passion for helping others regardless of who they are or how they act.

Experience working with or as part of remote teams.

Strong written and verbal communication skills.

Requirements

  • ·Reside within the Pacific time zone (United States)
  • ·6+ years of experience as a developer, preferably fluent in one or more of the following languages: Python, Java, Golang, TypeScript.
  • ·Experience with deployment and managing medium to large-scale architectures (e.g., Kubernetes or Docker).
  • ·Experience with monitoring tools such as Prometheus and Grafana and troubleshooting performance and availability issues.
  • ·Minimum of one year experience in an internal or external customer-facing role.

Benefits

No benefits package published with this listing. Ask about it at first interview.

How to apply

  1. 1Check the flexibility label above, work from home, matches where you plan to live and work.
  2. 2Tailor your CV to the role at Temporal Technologies, mentioning your remote working experience and working hours (US East).
  3. 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 25d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

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