TELUS Digital
Senior Director, Design
Part remote, part office, you need to live within commuting distance of a named location.
Hybrid · Charlottesville, VA
Employer listed it 6 weeks ago · Added 4 days ago
Been open since 6 weeks ago, still being checked, but it has been live a while.
Salary
$190,000–$246,000
Location
Hybrid · Charlottesville, VA
Timezone
Not stated
Contract
Full-time
Experience
Lead
Category
Operations
Published by the employer
Remote flexibility
Hybrid
This role is only partly remote, the employer expects time in the office around Charlottesville, VA, Columbus, OH, Hybrid, so you need to live within commuting distance.
What the employer says
- Source listing states candidate location: "Charlottesville, VA, Columbus, OH, Hybrid"
- Listing mentions "Hybrid"
What Nomaders makes of it
- Not suitable if you plan to move between countries
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Who We Are
Welcome to TELUS Digital , where innovation drives impact at a global scale. As an award-winning digital agency and the digital division of TELUS , one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across: Digital Product Strategy & Innovation, Digital Marketing Services, Web & Mobile App Development, Data & AI, Cloud Engineering, and Enterprise Technology Modernization.
From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are, all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
Location
This role will be in a Work From Near (Hybrid) capacity based in our Columbus, OH, or Charlottesville, VA office.
The Opportunity
This is a rare seat at the table: a Senior Director, Design role where your impact is felt across clients, craft, and company, not just one team or one account. You'll shape the design strategy for a portfolio of Fortune 500 relationships, lead a talented organization across Design, Creative Services, and Content Design globally to define what world-class digital product design looks like at TELUS Digital.
This isn't a role where you're executing someone else's vision. You'll set the direction for how we work, how we grow, and how design earns its place in the most consequential conversations our clients are having.
Responsibilities
Design Vision & the Future of the Craft
Develop and champion a forward-looking vision for design at TELUS Digital, one that anticipates how AI, emerging tools, and shifting user expectations will reshape what designers do and how they do it
Define the future competencies of our design organization: the skills, mindsets, and ways of working that will keep our teams and clients ahead of the curve
Translate that vision into tangible practice: how we hire, how we develop talent, how we evaluate quality, and how we talk about design's value in the market
Stay genuinely curious and connected to the broader design and technology landscape, bringing outside perspectives in and helping the team make sense of rapid change
Client & Practice Leadership
Own design outcomes across a portfolio of Fortune 500 accounts, from executive relationships and QBRs to the quality of what ships
Serve as a trusted design authority at the C-suite level, influencing client strategy and product direction, not just delivery
Partner with strategic consultants and business development teams to shape how design is positioned and sold in new and existing engagements
Drive alignment in complex, high-stakes situations, bringing teams back on track and bringing clients along with clarity and confidence
Team Building & Culture
Lead, mentor, and grow a team of over 100 designers, content designers, creative services consultants, and design leaders, creating the conditions for exceptional work and meaningful careers
Recruit actively and elevate TELUS Digital's presence in the design community through thought leadership, networking, and external visibility
Build a studio culture that balances craft ambition with practical delivery, where feedback is honest, standards are high, and people want to do their best work
Requirements
The employer hasn't listed requirements separately, they're described in the role summary above and on the original listing.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, hybrid, matches where you plan to live and work.
- 2Tailor your CV to the role at TELUS Digital, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 5d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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