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TELUS Digital

Service Delivery Program Manager

Hybrid

Part remote, part office, you need to live within commuting distance of a named location.

Hybrid · Noida

Employer listed it 5 weeks ago · Added 5 days ago

Been open since 5 weeks ago, still being checked, but it has been live a while.

Salary

Not stated

Location

Hybrid · Noida

Timezone

Not stated

Contract

Full-time

Experience

Mid

Category

Operations

This employer didn't state pay. Jobs like this usually pay around $80k–$155k a year, a typical range taken from 271 mid-level operations roles on Nomaders that do state pay. It's a guide, not an offer.

Remote flexibility

Hybrid

This role is only partly remote, the employer expects time in the office around Noida, Hybrid, so you need to live within commuting distance.

What the employer says

  • Source listing states candidate location: "Noida, Hybrid"
  • Listing mentions "Hybrid"

What Nomaders makes of it

  • Not suitable if you plan to move between countries

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

About the role

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS , one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across various service offerings: Web, Mobile & Digital Marketing | Enterprise AI | Customer Care AI & Technology | Enterprise Technology Modernization Location & Flexibility Noida, India (Hybrid)

The Opportunity

We are seeking a dynamic and experienced Program Manager / Senior Manager to lead end-to-end cloud migration and modernization initiatives across multi-cloud environments — including Google Cloud Platform (GCP), Amazon Web Services (AWS), and Microsoft Azure. In this highly visible role, you will drive large-scale transformation programs that accelerate the organization's cloud adoption, modernize legacy workloads, and deliver measurable business outcomes. You will partner closely with executive stakeholders, engineering teams, architects, and vendors to define program strategy, govern delivery, manage risk, and champion cloud-native best practices across the enterprise. This role requires a blend of technical acumen, program governance expertise, and leadership presence.

Responsibilities

Program Leadership & Governance

Develop and own the end-to-end program roadmap for cloud migration and modernization, spanning GCP, AWS, and Azure environments.

Establish and manage program governance frameworks including steering committees, status reporting, RACI structures, and decision-making processes.

Lead cross-functional teams of architects, engineers, DevOps practitioners, and business analysts across multiple concurrent workstreams.

Track and report on program health — scope, schedule, budget, risk, and quality — to senior leadership and C-suite stakeholders.

Drive milestone delivery, manage dependencies, and resolve escalations to keep programs on track.

Cloud Migration Execution

Define and execute migration strategies including Rehost (lift & shift), Replatform, Refactor,Repurchase, Retire, and Retain (6Rs/7Rs).

Oversee infrastructure assessments, application portfolio rationalization, and cloud readiness evaluations.

Coordinate migration waves, manage cutover planning, and ensure zero-downtime or minimal-disruption transitions for critical workloads.

Manage relationships with hyperscale partners (Google, AWS, Microsoft) and third-party migration tooling vendors.

Ensure proper implementation of cloud landing zones, networking, IAM, security controls, and compliance requirements.

Modernization & Transformation

Champion cloud-native modernization initiatives including containerization(Kubernetes/GKE/EKS/AKS), microservices adoption, and serverless architectures.

Drive application re-platforming to managed cloud services (e.g., Cloud SQL, RDS, Azure SQL, Big Query, Redshift, Synapse).

Lead DevSecOps and CI/CD pipeline modernization to enable continuous delivery and cloud-native development practices.

Partner with data and AI/ML teams to enable cloud-native analytics and AI workloads on GCP(Vertex AI), AWS (SageMaker), and Azure (Azure AI).

Financial & Risk Management

Requirements

  • ·8+ years of program/project management experience with 5+ years directly in cloud migration or transformation programs
  • ·Demonstrated delivery of large-scale migrations ($10M+ budgets) on at least two of: GCP, AWS, Azure
  • ·Experience managing multi-cloud or hybrid-cloud environments with 500+ workloads or applications
  • ·Track record of managing cross-functional teams of 20+ people across engineering, architecture, and business functions
  • ·Experience with enterprise change management and organizational transformation

Benefits

No benefits package published with this listing. Ask about it at first interview.

How to apply

  1. 1Check the flexibility label above, hybrid, matches where you plan to live and work.
  2. 2Tailor your CV to the role at TELUS Digital, mentioning your remote working experience.
  3. 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 5d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

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