TELUS Digital
Automation Engineer
Part remote, part office, you need to live within commuting distance of a named location.
Hybrid · Guatemala City, Guatemala
Employer listed it 2 weeks ago · Added 4 days ago
Been open since 2 weeks ago, still being checked, but it has been live a while.
Salary
Not stated
Location
Hybrid · Guatemala City, Guatemala
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Software
This employer didn't state pay. Jobs like this usually pay around $165k–$255k a year, a typical range taken from 594 mid-level software roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Hybrid
This role is only partly remote, the employer expects time in the office around Guatemala City, Guatemala, Hybrid, so you need to live within commuting distance.
What the employer says
- Source listing states candidate location: "Guatemala City, Guatemala, Hybrid"
- Listing mentions "Hybrid"
What Nomaders makes of it
- Not suitable if you plan to move between countries
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Automation Engineer
Location: Guatemala
Work style: Hybrid
Who We Are
Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS , one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
Location & Flexibility
The Forward Deployed Automation Engineer role will operate in a hybrid working model, with onsite requirements in Guatemala, 3 days/week and remote the other two days.
The Opportunity
We're seeking a Forward Deployed Automation Engineer to work embedded with our client’s operations and Workforce Management teams. You'll lead discovery-driven initiatives where deep technical expertise is essential — understanding automation architectures, AI-driven solutions, and integration patterns allows you to identify optimization opportunities others miss. You'll spend 70-80% of your time in discovery: observing workflows, building stakeholder trust, scoping solutions with technical precision, and designing intelligent automation approaches. The remaining 20-25% focuses on building and deploying production-ready automations using RPA, scripting, AI integration, and agentic workflows. This role demands both technical capability and exceptional communication skills.
Responsibilities
Lead technical discovery: Embed with operations teams to understand workflows at a technical and operational level; identify automation opportunities by analyzing processes through both business and technical lenses
Design intelligent automation solutions: Translate operational problems into well-scoped automation architectures using RPA, scripting, APIs, AI/LLM integration, and agentic workflow approaches
Build and deploy production automations: Develop, test, and deploy automation solutions including scripts, RPA workflows, data pipelines, and AI-driven integrations that handle complex operational tasks
Drive stakeholder alignment: Build trust with operational teams and leadership; clearly communicate technical solutions, business impact, and implementation timelines to non-technical audiences
Enable operational teams: Guide and mentor team leads and operational staff in automation practices; support citizen developer initiatives by sharing technical expertise and best practices
Measure and quantify impact: Track automation results (time savings, productivity gains, efficiency improvements) and develop business cases demonstrating ROI and operational value
Qualifications
Business-level English proficiency (written and verbal) is required
5+ years of hands-on experience in software engineering, automation development, or technical solution engineering with proven delivery of complex automation systems
Expert-level proficiency in at least one RPA platform (UiPath, Automation Anywhere, Power Automate, n8n) and Python (Java or PowerShell, too) scripting languages
Strong technical foundation in SQL, data transformation, API integration, and system architectures; comfortable designing data pipelines and service-based automation solutions
Experience working in cloud environments (AWS, Azure, or GCP) with containerized workflows (Docker) and CI/CD pipelines
Demonstrated expertise in modern AI-driven automation : practical knowledge of LLM APIs (OpenAI, Gemini, etc.), Retrieval-Augmented Generation (RAG), agentic AI workflows, and prompt engineering
Exceptional communication and interpersonal skills ; proven ability to translate complex technical concepts for non-technical stakeholders and build trust with operational teams
Requirements
- ·Business-level English proficiency (written and verbal) is required
- ·5+ years of hands-on experience in software engineering, automation development, or technical solution engineering with proven delivery of complex automation systems
- ·Expert-level proficiency in at least one RPA platform (UiPath, Automation Anywhere, Power Automate, n8n) and Python (Java or PowerShell, too) scripting languages
- ·Strong technical foundation in SQL, data transformation, API integration, and system architectures; comfortable designing data pipelines and service-based automation solutions
- ·Experience working in cloud environments (AWS, Azure, or GCP) with containerized workflows (Docker) and CI/CD pipelines
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, hybrid, matches where you plan to live and work.
- 2Tailor your CV to the role at TELUS Digital, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 5d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
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Free to apply, no account needed.
Typically $165k–$255k · You'll be taken to the employer's careers page.