TELUS Digital
Technology Consultant
Remote role where the employee must remain based in a particular country.
Canada only
Employer listed it 6 weeks ago · Added 5 days ago
Been open since 6 weeks ago, still being checked, but it has been live a while.
Salary
$84,000 to $105,000
Location
Canada only
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Operations
Published by the employer
Remote flexibility
Work from home
This is a remote role, but the employee must be based in Canada. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Toronto, ON, Calgary, Alberta, Vancouver, BC, Edmonton, Alberta, Remote"
What Nomaders makes of it
- Residency required in Canada
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Who We Are
Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS , one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across various service offerings: Web, Mobile & Digital Marketing | Enterprise AI | Customer Care AI & Technology | Enterprise Technology Modernization
From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
Role Requirement
As a Technology Consultant, you will drive the development and integration of monitoring and management solutions to enhance system efficiency. You will leverage your strong telecom engineering and networking background, alongside an aptitude for learning monitoring and management toolsets, to build and manage advanced automation workflows. Your primary focus will be assisting in configuration and testing of management and monitoring tools, creation of documentation, building and maintaining workflow integrations to streamline operations and resolve complex network challenges for TELUS and our customers.
What you’ll do
Configure, test, optimize and manage management & monitoring tools for TELUS Managed Services.
Assist with the configuration, changes, updates, and deployment of new use cases for our monitoring and management platforms.
Perform routine development & maintenance to ensure seamless communication between our workflows and underlying data systems.
Collaborate with network engineers, business analysts, and architects to translate managed services requirements into actionable automation workflows.
Administer and configure core network infrastructure, including routers, firewalls, and Infoblox solutions, across the TELUS Managed Services environment.
Build and maintain Automation workflows that reduce repeated tasks across the TELUS Managed Services environment.
Provide technical guidance and troubleshooting support to a team of technology professionals working on TELUS Managed Services.
What you bring
Recognized for your strong foundation in telecom engineering and network operations, combined with hands-on automation experience.
Ability and willingness to quickly learn and master enterprise toolsets.
Hands-on experience with monitoring tools (ScienceLogic, IBM SevOne, Zabbix, etc.)
Hands-on experience with ITSM toolsets (ServiceNow, BMC Remedy/Helix ITSM, etc.)
Skilled at translating network strategies, architectures, and NOC workflows into automated solutions.
Advanced knowledge of internetworking technologies and multiple network protocols (i.e. IP networking, Firewall, Gigabit Ethernet, MPLS/VPN, QoS, Cloud based Services).
Knowledge of monitoring protocols (SNMP, Syslog, API, webhooks, telemetry)
Hands-on experience with programming languages, API integrations, Linux/Windows environments, virtualization, and containerized platforms.
Adept at balancing priorities effectively while handling multiple projects simultaneously.
Requirements
- ·Configure, test, optimize and manage management & monitoring tools for TELUS Managed Services.
- ·Assist with the configuration, changes, updates, and deployment of new use cases for our monitoring and management platforms.
- ·Perform routine development & maintenance to ensure seamless communication between our workflows and underlying data systems.
- ·Collaborate with network engineers, business analysts, and architects to translate managed services requirements into actionable automation workflows.
- ·Administer and configure core network infrastructure, including routers, firewalls, and Infoblox solutions, across the TELUS Managed Services environment.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at TELUS Digital, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 5d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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$84,000 to $105,000 · You'll be taken to the employer's careers page.