Sweep
Customer Success Manager
Part remote, part office, you need to live within commuting distance of a named location.
Hybrid · Tel Aviv
Employer listed it 2 months ago · Added 2 days ago
Been open since 2 months ago. Long-running listings are sometimes left up after the role is filled.
Salary
Not stated
Location
Hybrid · Tel Aviv
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Customer Support
This employer didn't state pay. Jobs like this usually pay around $90k–$145k a year, a typical range taken from 290 mid-level customer support roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Hybrid
This role is only partly remote, the employer expects time in the office around Tel Aviv, Hybrid, so you need to live within commuting distance.
What the employer says
- Source listing states candidate location: "Tel Aviv, Hybrid"
- Listing mentions "Hybrid"
What Nomaders makes of it
- Not suitable if you plan to move between countries
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Who are we?
Sweep is the agentic layer for enterprise systems where teams and metadata agents plan, change, and govern systems with speed and confidence.
What will you do at Sweep?
We’re looking for a Customer Success Manager with a strong technical background in Salesforce to help customers achieve their desired outcomes with Sweep. This role combines deep technical knowledge, project management skills, and consultative communication to drive adoption, retention, and expansion.
Key Responsibilities
Serve as the primary post-sale contact for customers, managing onboarding, implementation, and ongoing success.
Develop success plans, business reviews, and performance metrics tied to customer goals.
Maintain and renew customer contracts on a yearly basis
Identify and convert upsell and expansion opportunities by aligning Sweep’s capabilities to evolving customer needs.
Build a deep understanding of each customer’s Salesforce architecture, GTM processes, and data structure to guide adoption of Sweep’s platform.
Configure and optimize Sweep within Salesforce environments; provide hands-on technical guidance during rollout.
Partner with Product and Engineering teams to surface customer feedback, use cases, and feature requests.
What We're Looking For
3+ years of experience in Customer Success, Salesforce consulting, or technical account management in a B2B SaaS company or SI.
Expertise in Salesforce CRM, including automation, workflows, reporting, and integrations.
Proven success driving adoption and value realization in complex, data-driven environments.
Strong communication, problem-solving, and stakeholder management skills.
Comfortable leading technical conversations with admins, ops leaders, and executives.
This is an in office position in our Tel Aviv office.
About Sweep:
As a fast-growing, venture-backed startup, we are proud to be supported by top investors like Insight Partners and Bessemer Venture Partners. With teams in New York, Portugal, Tel Aviv, Spain and Philippines, we are a passionate, success-driven group that thrives on collaboration and innovation. Join us to be part of a dynamic, people-first community where we tackle complex challenges, take smart risks, and celebrate each other's successes. Learn more about our mission and culture on our Career’s page https://www.sweep.io/sweep-careers .
Requirements
- ·Comfortable leading technical conversations with admins, ops leaders, and executives.
- ·This is an in office position in our Tel Aviv office.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, hybrid, matches where you plan to live and work.
- 2Tailor your CV to the role at Sweep, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 3d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open customer support roles with comparable remote rules.
Free to apply, no account needed.
Typically $90k to $145k per year · You'll be taken to the employer's careers page.