Supabase
Database Support Engineer (Japanese Speaking)
Remote role where the employee must remain based in a particular country.
Japan only
Employer listed it 14h ago · Added today
First listed today.
Salary
Not stated
Location
Japan only
Work style
Async
Contract
Full-time
Experience
Mid
Category
Customer Support
This employer didn't state pay. Jobs like this usually pay around $80k–$140k a year, a typical range taken from 264 mid-level customer support roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in Japan. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Remote, APAC, Remote"
- Job description states: "located in Japan"
What Nomaders makes of it
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
About Supabase
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
About the Role
We’re looking for an experienced, fluent Japanese speaking Database Support Engineer to join our Support Team and help developers unblock complex issues, build more reliably, and get the most out of the Supabase platform. You’ll work closely with customers and engineering, helping us improve product quality and developer experience based on real-world usage.
This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions.
What You’ll Be Responsible for
In this role, you’ll:
Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries.
Provide consultative, proactive advice to optimize workloads, avoid common pitfalls, and tailored advice to our most advanced users.
Reproduce bugs, isolate root causes, propose workarounds, and escalate to engineering with solid repro steps.
Ask smart, targeted questions that turn incomplete reports into actionable cases.
Communicate clearly and empathetically with customer users of all levels—especially during high-impact or time-sensitive situations.
Spot patterns across tickets and recommend improvements to docs, tooling, and the product itself.
Mentor junior team members and help raise the overall bar for support quality.
You Might Be a Good Fit If You
You have 6+ years in technical support, backend engineering, SRE, or similar.
You know PostgreSQL deeply—autovacuum behavior, WAL growth, long-running transactions, table bloat, and other internals.
You’re strong in high-performance SQL and query optimization.
You’re comfortable troubleshooting complex setups, including multi-tenant schema patterns.
You can debug edge functions and understand distributed system behavior when failures get tricky.
You’ve handled data migration issues (pg_dump/restore, schema drift, failed migrations) and know how to recover safely.
You have hands-on experience with cloud hosting providers like AWS.
You’re comfortable in terminal and Linux environments.
You thrive in high-volume situations and can form/test assumptions quickly.
Requirements
- ·You know PostgreSQL deeply—autovacuum behavior, WAL growth, long-running transactions, table bloat, and other internals.
- ·You’re strong in high-performance SQL and query optimization.
- ·You’re comfortable troubleshooting complex setups, including multi-tenant schema patterns.
- ·You can debug edge functions and understand distributed system behavior when failures get tricky.
- ·You’ve handled data migration issues (pg_dump/restore, schema drift, failed migrations) and know how to recover safely.
Benefits
- ·We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ·Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- ·Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- ·Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Supabase, mentioning your remote working experience and working hours (Async).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 13h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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