Supabase
Customer Solution Architect, Team Lead
Remote work allowed only within certain countries or regions.
Employer listed it 4 months ago · Added 5 days ago
Been open since 4 months ago. Long-running listings are sometimes left up after the role is filled.
Salary
Not stated
Location
Work style
Async
Contract
Full-time
Experience
Lead
Category
Sales
This employer didn't state pay. Jobs like this usually pay around $170k–$280k a year, a typical range taken from 342 lead-level sales roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Region Restricted
Remote work is allowed, but the listing limits candidates to Remote, AMER, Remote.
What the employer says
- Source listing states candidate location: "Remote, AMER, Remote"
What Nomaders makes of it
- Nomaders could not match this to a wider region
- Check the original posting
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About the role
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
We’re seeking a Customer Solution Architect Team Lead to captain a high-performing team of Customer Solutions Architects and help drive the adoption of Supabase across a diverse range of customers: from agile startups building towards their first launch to established brands with highly scaled workloads. This role will support the East Coast region across the Americas.
As the CSA Team Lead, you will be responsible for both people management and customer outcomes - supporting team execution while developing repeatable best practices across pre-sales discovery, proof-of-value onboarding, and technical success.
What You’ll Do
At Supabase, CSA Leads oversee a portfolio of high-value customers by empowering their team to deliver technical excellence and long-term customer success. You'll work directly with the team to:
Hire, coach, and grow a global team of CSAs who serve as trusted technical advisors to our customers.
Collaborate with Sales, Product, and Engineering to define and scale the CSA motion across the full customer journey—from discovery through adoption and renewal.
Create structured onboarding, training, and development plans for CSAs to level up in technical storytelling, Postgres optimization, and customer success strategy.
Ensure CSAs consistently deliver successful outcomes, unblock adoption, and drive value for paid Team and Enterprise accounts.
Work directly with strategic customers when needed—especially during complex escalations, architectural deep dives, or critical onboarding milestones.
You'll be joining our team to support Supabase Team & Enterprise customers, where you will be expected to lead and innovate around the following areas of responsibility:
Pre-Sales Discovery:
Lead and review technical discovery led by CSAs to uncover business and technical objectives, set appropriate expectations of the Supabase platform, and define the criteria for success.
Guide CSAs in designing and presenting platform demonstrations tailored to high-value customers, helping them clearly articulate the value of the Supabase platform and team.
Collaborate with Growth team members to size deals, provide anticipated usage estimates, and identify potential workloads supported by the Platform.
Proof-of-Value Onboarding
Support your team in defining and executing proof-of-value scopes that balance business outcomes with low-friction onboarding.
Ensure CSA-owned timelines, success criteria, and engagement tactics result in a high proof-to-conversion success rate.
Build reusable onboarding flows (email sequences, docs, templates, webinars) that accelerate time-to-value for new customers.
Customer Success & Expansion
Help your team build detailed account plans focused on both short-term adoption and long-term expansion opportunities.
Provide ongoing technical coaching for CSAs conducting architecture reviews, schema design evaluations, and performance tuning for production workloads.
Partner cross-functionally to advocate for customer feedback, share emerging customer needs with Product & Eng, and communicate roadmap milestones back to customers.
Trust & Platform Advocacy
Requirements
The employer hasn't listed requirements separately, they're described in the role summary above and on the original listing.
Benefits
- ·We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ·Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- ·Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- ·Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
How to apply
- 1Check the flexibility label above, region restricted, matches where you plan to live and work.
- 2Tailor your CV to the role at Supabase, mentioning your remote working experience and working hours (Async).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 5d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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