APAC People Ops Generalist - Korea

About us

Our mission is to reinvent the way people learn, starting with language.

Learning a language can change a life by opening doors to new cultures, careers, and communities. Two billion people around the world are actively trying to learn a language, but the best way to learn (one-on-one tutoring) is hard to access at scale and hasn’t been meaningfully improved in decades. Speak is building a human-level, AI-powered tutor in your pocket: a conversation-first experience that lets learners actually speak, get instant feedback, and progress through carefully designed lessons. The result is a complete path from beginner to confident speaker across multiple languages.

Speak first launched in South Korea in 2019, where Speak has now become the number one language learning app, and we now serve learners across many markets and 15+ languages. Speak is one of the world’s leading AI companies, with over $150m raised in venture investment from OpenAI, Accel, Founders Fund, Khosla Ventures, and more, with a distributed team across San Francisco, Seoul, Tokyo, Taipei, and Ljubljana.

About this role

Speak is scaling fast across APAC. We've more than doubled our team across Korea, Japan, and Taiwan in just over a year, with continued hiring through 2026. Our People Ops team runs lean, and we're adding a Generalist to strengthen our operational capacity across all three markets.

You'll manage key aspects of the employee lifecycle (onboarding, offboarding, contracts, HRIS, and multi-market compliance), improve and document the processes that support it, and over time help the team turn what works into scalable infrastructure. We're at the stage where the processes that supported a smaller team need to become the systems that scale across three markets, and you'll be a key part of making that happen alongside the rest of the team.

This role is meaningful and hands-on. You'll work across three legal entities, solve real problems that affect how people experience Speak in APAC, and contribute to building something that grows with the company. If you care about getting details right and want to do impactful work at a company that's still early enough to shape, this is a strong fit.

What you'll be doing

Employee lifecycle operations and management

Run the full FTE lifecycle across KR, JP, and TW: onboarding, contracts, probation, offboarding, HRIS, and more - maintaining accurate employee data across the three entities with by conducting audits and resolving gaps

Track multi-market compliance across the region: flag regulatory changes with a recommended action, and keep the handbook up-to-date

Be the go-to resource for employees across the region on lifecycle and People Ops questions

Partner closely with the Global People Ops team to keep global processes aligned while reflecting local nuance across APAC markets

Benefits and program support

Administer local & market-specific benefits and perks (e.g., health checkups, insurance enrollment, local perks)

Help run People programs operationally: engagement surveys, performance review cycles, and other recurring processes

Process improvement and documentation

Map existing workflows across the three markets, identify where they break or slow down, and propose improvements together with the team

Help build and maintain the APAC People Ops SOP and playbook library. The team sets direction together; you build, document, and keep them current

Help design and implement workflow improvements using AI and automation (contract generation, onboarding triggers, data entry, intake systems) to reduce manual load and increase team capacity

Collect feedback from employees and partner teams to make sure improvements focus on areas that drive the most impact

What we're looking for

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.