SonderMind
More roles at SonderMindAccount Manager, Health Plans
Remote role where the employee must remain based in a particular country.
United States only
From the listing details: Residency required in United States
Employer listed it 12 days ago · Added 10 days ago
First listed 12 days ago and still open.
Salary
$115k to $135k per year
Location
United States only
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Sales
Stated by the employer in the job description
What the advert says
Quoted word for word from the employer's advert. Where it says nothing, we say so.
- Working hours
- Not mentioned in the advert
- Where you can work from
A commitment to fostering flexible hybrid work
- Contract
- Not mentioned in the advert
- Experience asked for
- Not mentioned in the advert
- Pay
The base salary range for this role is $115,000 - $135,000.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Denver, CO, Dallas, Georgia, Jacksonville, Denver, Remote"
What Nomaders makes of it
- Residency required in United States
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
Before you apply
Experience: employer states
Written as a requirement
- “A generous PTO policy with a minimum of three weeks off per year”
Written as a nice-to-have
- “Minimum five years in strategic account management, partner growth, or payor-facing relationship management, ideally in behavioral health or healthcare”
Questions worth asking: Nomaders interpretation
- The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.
Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.
About the role
About SonderMind
At SonderMind, we know that therapy works. SonderMind provides accessible, personalized mental healthcare that produces high-quality outcomes for patients. SonderMind's individualized approach to care starts with using innovative technology to help people not just find a therapist, but find the right, in-network therapist for them, should they choose to use their insurance. From there, SonderMind's clinicians are committed to delivering best-in-class care to all patients by focusing on high-quality clinical outcomes. To enable our clinicians to thrive, SonderMind defines care expectations while providing tools such as clinical note-taking, secure telehealth capabilities, outcome measurement, messaging, and direct booking.
To follow the latest SonderMind news, get to know our clients, and learn about what it’s like to work at SonderMind, you can follow us on Instagram , Linkedin , and Twitter .
About the Role
The Account Manager, Health Plans is responsible for growing SonderMind's most important payor relationships. This is a strategic account management role: the contract is the starting point, and your job is everything that comes after. You'll serve as the primary point of contact for an assigned portfolio of payor partners, demonstrating the value SonderMind delivers, expanding our footprint within each account, and partnering with payors to drive their members to utilize SonderMind's services.
Reporting to the Head of Payor Strategy and Partnerships, you'll operate as a trusted advisor to payor executives and a growth driver for SonderMind, identifying opportunities to deepen partnerships well beyond the initial agreement. You'll work closely with our Payor Contracting team, bringing partnership insights and a demonstrated value story to the table that strengthens SonderMind's position in renewals and new agreements.
This role requires executive presence, commercial instincts, and the ability to translate clinical outcomes and utilization data into a compelling value story. The ideal candidate is a relationship builder who thinks like an owner and is motivated by improving access and outcomes in mental health.
What You'll Do
Serve as the primary point of contact for a portfolio of payor partners. Own the day-to-day relationship and the executive-level connection, leading regular business reviews and Joint Operating Committees that position SonderMind as an indispensable partner
Demonstrate SonderMind's value. Build and deliver the ROI story for each partner using clinical outcomes, access improvements, cost savings, and utilization data, ensuring payors clearly see the impact SonderMind has on their members and their business
Grow each account organically beyond the initial contract. Identify and pursue expansion opportunities including new geographies, new lines of business, additional products and offerings, and participation in strategic initiatives like value-based programs
Drive member utilization of SonderMind services. Partner with payors on member engagement, referral pathways, and co-marketing initiatives that connect more of their members to care
Partner with the Payor Contracting team on renewals and new agreements, bringing relationship insights, expansion opportunities, and the value narrative that strengthens SonderMind's negotiating position
Work cross-functionally with Revenue Cycle, credentialing, compliance, legal, finance, and operations to deliver on partner commitments and keep each partnership running smoothly, and support additional projects including travel to industry conferences and in-person partner meetings
What does success look like?
Payor partners who view SonderMind as a strategic partner and seek us out for new opportunities
Measurable account growth: expanded offerings, new lines of business, and increased member utilization within your portfolio
A clear, data-backed value narrative for every partner that strengthens renewals and fuels expansion
Strong collaboration with the Payor Contracting team, ensuring relationship insights inform contracting strategy
Proactive identification of growth opportunities and resolution of partner issues before they escalate
Ability to independently manage a portfolio while contributing to team-wide objectives in a fast-paced environment
Who You Are
Minimum BA/BS in Business Administration, Healthcare Administration, or related degree
Minimum five years in strategic account management, partner growth, or payor-facing relationship management, ideally in behavioral health or healthcare
Requirements
- ·Ability to work remotely and travel to the corporate office, payor visits, and conferences
- ·Ability to lean in to new tools including AI to drive outcomes
- ·Our benefits include:
Benefits
- ·Our benefits include:
- ·A commitment to fostering flexible hybrid work
- ·A generous PTO policy with a minimum of three weeks off per year
- ·Free therapy coverage benefits to ensure our employees have access to the care they need (must be enrolled in our medical plans to participate)
- ·Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA ($1,100 company contribution) and FSA options
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at SonderMind, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 11d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
$115k to $135k per year · You'll be taken to the employer's careers page.