Socket
Sales Engineer, SMB
Remote role where the employee must remain based in a particular country.
United States only
Employer listed it 3 months ago · Added yesterday
Been open since 3 months ago. Long-running listings are sometimes left up after the role is filled.
Salary
$125,000–$160,000
Location
United States only
Timezone
US East
Contract
Full-time
Experience
Mid
Category
Sales
Published by the employer
Remote flexibility
Work from home
This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "United States, Remote"
What Nomaders makes of it
- Residency required in United States
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
About Us
Socket helps devs and security teams ship faster by cutting out security busywork. Thousands of orgs use Socket to safely find, audit, and manage open source code. Our customers - from Anthropic to xAI, and Figma to Vercel - love Socket (just check out their tweets to see for yourself!)
Founded by Feross Aboukhadijeh , a long-time open source maintainer with software downloaded over a billion times a month, Socket has raised $ 125M in funding from top angels, operators, and security leaders.
Socket is looking for a Sales Engineer to support our SMB Clients. In this role you will be at the nexus between our customers and our engineering, product, and design teams. You'll work cross-functionally in order to provide technical education, guidance, and support in a pre-sales capacity.
What You’ll Do :
Lead discussions and product demonstrations to showcase capabilities; address customer challenges, respond to questions, and handle objections.
Craft technical content to guide customers in implementing specific use cases or extending our solution.
Collaborate with account teams to understand customer requirements and translate them to Socket capabilities, emphasizing business value.
Support Proof of Concepts (POCs) that align with customer requirements; provide technical expertise, troubleshooting, and guidance throughout the evaluation process.
Provide guidance on integrating solutions into the customer's existing infrastructure.
Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales.
Collaborate with Customer Success to drive post-sales revenue, ensure retention, and contribute to growth.
Execute cross-functional projects involving teams such as Engineering, Sales, and Marketing.
What You'll Bring
Prior technical experience in roles like Software Development, TAM, Solutions Architect, Product Support, etc
Hands-on experience working in customer facing roles.
Ability to multitask and efficiently handle multiple competing priorities, delegating when necessary while being highly organized, detail oriented, and demonstrating excellent time management skills.
Empathetic mindset for the customer and a commitment to delving deep into the challenges they present or experience.
Ability to work cross-functionally and contribute directly to Sales, Product and Engineering teams.
Ability and desire to learn new tools and technologies.
Familiarity with web APIs, SDKs, and other technical frameworks is a plus.
Must be able to read/write basic scripts in languages Python, JS, or Golang.
Knowledge of common source control managers such as gitlab or bitbucket.
Nice to Haves:
Requirements
- ·Prior technical experience in roles like Software Development, TAM, Solutions Architect, Product Support, etc
- ·Hands-on experience working in customer facing roles.
- ·Ability to multitask and efficiently handle multiple competing priorities, delegating when necessary while being highly organized, detail oriented, and demonstrating excellent time management skills.
- ·Empathetic mindset for the customer and a commitment to delving deep into the challenges they present or experience.
- ·Ability to work cross-functionally and contribute directly to Sales, Product and Engineering teams.
Benefits
- ·Flexible time-off, holidays, and winter shutdown to rest & recharge
- ·Paid parental leave
- ·Remote-first, with quarterly team off-sites
- ·Pursue Excellence: We set ourselves apart by consistently delivering work of exceptional quality and distinction.
- ·Move with urgency and focus: We prioritize swift, decisive action.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Socket, mentioning your remote working experience and working hours (US East).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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