Sensor Tower
Account Director
Part remote, part office, you need to live within commuting distance of a named location.
Hybrid · Tokyo, Japan
Employer listed it 5 months ago · Added yesterday
Been open since 5 months ago. Long-running listings are sometimes left up after the role is filled.
Salary
Not stated
Location
Hybrid · Tokyo, Japan
Timezone
APAC
Contract
Full-time
Experience
Lead
Category
Sales
This employer didn't state pay. Jobs like this usually pay around $170k–$280k a year, a typical range taken from 342 lead-level sales roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Hybrid
This role is only partly remote, the employer expects time in the office around Tokyo, Japan, Hybrid, so you need to live within commuting distance.
What the employer says
- Source listing states candidate location: "Tokyo, Japan, Hybrid"
- Listing mentions "Hybrid"
What Nomaders makes of it
- Not suitable if you plan to move between countries
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role: The Account Director in Japan will manage and own the entire customer journey for our clients. You will be responsible for building strategic relationships, driving revenue through upsells, and ensuring renewals, your core KPIs. We are looking for someone with strong communication skills, self-motivation, and an entrepreneurial mindset.
You’ll serve as a trusted partner and advisor to clients, helping them maximize the value of the Sensor Tower platform while ensuring high satisfaction and long-term retention. This role requires someone who is proactive, commercially savvy, and passionate about customer success in a data-driven SaaS environment. You’ll work cross-functionally with product, marketing, and support teams to deliver a seamless and impactful customer experience.
Hybrid – 3 days in the office (Tuesdays, Wednesday and Thursdays) / 2 days work-from-home.
What you will do:
Manage business in Japan and grow Net Revenue Retention (NRR) by managing renewals and upsells.
Have c-level discussions with customers and work on strategizing their use cases with our platform.
Create, manage, and implement Quarterly Business Reviews.
Proactively understand the clients’ business to provide competitive insights and trends.
Collaborate with global product, engineering and other technical teams to improve our product offerings in Japan.
Follow industry trends and interpreting these into day-to-day business impact.
Understand the product development cycle, being able to communicate between product teams and customers effectively to - manage expectations on feature requests and releases.
Identify product penetration, renewal, and upsell opportunities within the managed customer base.
Experience you can bring:
Full fluency of the Japanese and English languages.
Experience in SaaS sales as a BDR, SDR, AE or Account Manager.
Strong understanding of Japan's brands, e-commerce or financial services industry and digital ecosystem.
Ability to identify product penetration, renewal, and upsell opportunities within the managed customer base
Ability to present complex data solutions in a clear and concise manner to a variety of audiences, including non-technical
Self-starting attitude and entrepreneurial spirit highly encouraged.
An eye for detail following the industry trends and interpreting these into day-to-day business impact.
Enjoy working in small, fast-paced teams where you can take initiative and accountability, and generate - results every day.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com . All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
Requirements
The employer hasn't listed requirements separately, they're described in the role summary above and on the original listing.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, hybrid, matches where you plan to live and work.
- 2Tailor your CV to the role at Sensor Tower, mentioning your remote working experience and working hours (APAC).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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