Satispay
KYC Analyst
Part remote, part office, you need to live within commuting distance of a named location.
Hybrid · Barcelona, Spain
Employer listed it 5 months ago · Found 9h ago
Been open since 5 months ago. Long-running listings are sometimes left up after the role is filled.
Salary
Not stated
Location
Hybrid · Barcelona, Spain
Timezone
CET ±2
Contract
Full-time
Experience
Entry
Category
Data
This employer didn't state pay. Jobs like this usually pay around $135k–$230k a year, a typical range taken from 579 data roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Hybrid
This role is only partly remote, the employer expects time in the office around Barcelona, Spain, Hybrid, so you need to live within commuting distance.
What the employer says
- Source listing states candidate location: "Barcelona, Spain, Hybrid"
- Listing mentions "Hybrid" and three days per week in the office
What Nomaders makes of it
- Not suitable if you plan to move between countries
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
About us
Traditional banking has never really given you control over your financial life. Satispay exists to change that: to empower people through finance .
That means making financial services easy and accessible for over 6.5M users. We started with payments, then benefits, investing, cards... and we’re not done. Not even close. We follow the same logic every time: find a real problem, solve it properly, then look for the next one. The destination? To build the most loved financial platform in the world. If you own outcomes rather than tasks, stay close to what users need, and refuse to wait for someone else to fix what's broken — you'll find people here who work exactly in the same way. And together, you'll build something worth being proud of.
What you'll be doing
As our KYC Analyst, you'll ensure seamless onboarding experiences for our consumers while maintaining a comprehensive approach to risk mitigation, regulatory adherence, and exceptional customer experience.
Here's what that looks like in practice:
Perform due diligence – Ensure appropriate client documentation is captured and provide timely onboarding for new consumers, using country-specific knowledge to confirm identity document authenticity.
Meet productivity and compliance targets – Manage a daily case queue and ensure consistent throughput while maintaining high-quality standards and SLAs.
Analyse and assess profiles – Verify identities, identify potential red flags, and conduct detailed customer risk assessments, escalating high-risk cases to the FinCrime team.
Assist customers – Provide assistance primarily via email during the verification and activation process to ensure a smooth and efficient experience.
Perform periodic reviews – Support refresh activities, re-verifying customer information and reassessing risk when triggers occur.
Utilise screening databases – Triage potential matches (PEP/sanctions/adverse media), reducing false positives through careful analysis and resolution.
Who we're looking for
This role needs someone detail-oriented, analytical, and customer-focused to ensure compliant and frictionless onboarding.
Work background – You have at least 1 year of experience in a similar role, ideally in a startup or the financial sector; customer care experience is also valued.
Relevant Experience – Experience in a high-volume, metrics-driven KYC or customer support role (e.g., meeting daily/weekly targets).
Legal framework knowledge – Direct experience or comprehensive training in anti-money laundering (AML) and Know Your Customer (KYC) procedures.
Language proficiency – Fluent in English. Knowledge of Italian is considered a plus.
Don't worry if you don't tick every box. We believe in the power of different viewpoints and strengths. Your unique perspective is important as we build something special: if you're passionate and can make a difference, we truly encourage you to apply.
CareAbout: how we support your impact
We move fast, and evolution never stops. It’s a fun ride, but it can be challenging. To make sure our people truly thrive, we’re committed to making their lives easier, both in the office and out in the world.
That’s why we created CareAbout:
❤️ Health: private insurance for you and your family, psychological support with Serenis, mental health workshops.
💰 Financial resources: Stock Option Plan, meal vouchers, relocation support if you’re moving countries.
Requirements
The employer hasn't listed requirements separately, they're described in the role summary above and on the original listing.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, hybrid, matches where you plan to live and work.
- 2Tailor your CV to the role at Satispay, mentioning your remote working experience and working hours (CET ±2).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 9h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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