Solutions Architect, Integrations (US/CA)

Who we are:

Sardine is the leading agentic risk platform for fighting financial crime. Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine’s platform is strengthened by one of the fastest-growing fraud consortiums in the market, spanning more than 6 billion profiled devices, 800 million consumers, and 3 million businesses worldwide. Leading companies including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com rely on Sardine to secure and grow trust in their products.

Our culture:

We have hubs in the Bay Area, NYC, Austin, Toronto, and São Paulo. However, we maintain a remote-first work culture. #WorkFromAnywhere

We hire talented, self-motivated individuals with extreme ownership and high growth orientation.

We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule.

Location:

Remote - United States or Canada

From Home / Beach / Mountain / Cafe / Anywhere!

We are a remote-first company with a globally distributed team. You can find your productive zone and work from there.

About the Role:

As a member of the Integrations Team, you’ll manage end-to-end integrations, translate technical requirements into solutions, and ensure a smooth, successful deployment. This is a hands-on role working closely with clients and internal teams, perfect for someone who thrives in fast-paced environments and enjoys solving complex problems with practical, scalable solutions.

What you’ll be doing:

Lead implementation and integration efforts for fraud and compliance products

Work closely with clients and provide end-to-end support during their onboarding process, setting our clients up for success

Own APIs, SDK documentation, integration guides, and overall support documents

Analyze clients' requirements from the technical and functional perspectives and design solutions by having a deep understanding of our system and products' capabilities

Manage implementation projects, including monitoring project quality, managing timelines, mitigating risk, and driving deliverables

Build a deep understanding of customers' business problems, technical requirements, and success criteria so that you can provide solutions utilizing Sardine's technology

Provide product feedback to internal stakeholders as the eyes and ears on the ground

What you’ll need:

7+ years of hands-on experience as an implementation manager, integrations engineer, technical account manager, solution architect, and systems analyst, working with multiple technical teams, both internal and external

3+ years of B2B SaaS experience working in the relevant domain (payment, fraud, risk, or compliance)

Excellent written and verbal communication skills, including the ability to communicate complex technical and business concepts to technical and non-technical personas