Replit

Enterprise Account Manager

Hybrid

Part remote, part office, you need to live within commuting distance of a named location.

Hybrid · Foster City, CA

Employer listed it 4 months ago · Added 2 days ago

Been open since 4 months ago. Long-running listings are sometimes left up after the role is filled.

Salary

$200,000–$260,000

Location

Hybrid · Foster City, CA

Timezone

Not stated

Contract

Full-time

Experience

Mid

Remote flexibility

Hybrid

This role is only partly remote, the employer expects time in the office around Foster City, CA, Hybrid, so you need to live within commuting distance.

What the employer says

Source listing states candidate location: "Foster City, CA, Hybrid"
Listing mentions "Hybrid"

What Nomaders makes of it

Not suitable if you plan to move between countries

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

About the role

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.

About the Role

Replit is experiencing extraordinary growth across our customer base and seeking an Enterprise Account Manager with strong communication skills to drive retention, expansion, and customer success. Candidates with Sales or Enterprise Account Management experience in SaaS, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal.

We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for customer success and AI. You'll leverage your skills to help customers maximize value from Replit's platform while driving sustainable revenue growth.

In this role you will:

Serve as the primary relationship owner for your assigned customer portfolio, ensuring high satisfaction and retention

Champion customer success by helping businesses realize the transformative potential of AI-powered software creation

Lead onboarding programs that accelerate customer time-to-value and platform adoption

Guide customers through Replit's rapidly evolving feature set, including Agent 3's autonomous capabilities, Plan Mode, and automation tools

Execute renewal processes with a focus on expansion and long-term partnership development

Maintain accurate customer health scores and renewal forecasting data in Replit's CRM (Hubspot)

Gather and communicate valuable customer feedback, championing their interests within Replit

Optimize customers' use of the Replit platform through ongoing training, support, and strategic guidance

Required skills and experience:

3-5+ years of experience in a Enterprise Account Management or technical sales role, preferably in SaaS or developer tools

Excellent communication skills, with the ability to explain technical concepts to non-technical audiences

Proven track record of meeting or exceeding renewal and expansion revenue targets

Experience managing customer relationships from onboarding through renewal and expansion

Proficiency in using CRM systems and customer success tools (e.g., Hubspot)

Ability to quickly learn and articulate the value of new technologies to diverse customer segments

Strong problem-solving skills and consultative approach to customer challenges

Self-motivated with excellent time management and organizational skills for managing multiple accounts

Passion for technology and staying current with industry trends, particularly AI and automation

Experience with or strong interest in AI is a plus

Requirements

·3-5+ years of experience in a Enterprise Account Management or technical sales role, preferably in SaaS or developer tools
·Excellent communication skills, with the ability to explain technical concepts to non-technical audiences
·Proven track record of meeting or exceeding renewal and expansion revenue targets
·Experience managing customer relationships from onboarding through renewal and expansion
·Proficiency in using CRM systems and customer success tools (e.g., Hubspot)

Benefits

·💰 Competitive Salary & Equity
·💹 401(k) Program with a 4% match ( US Only )
·⚕️ Health, Dental, Vision and Life Insurance
·🩼 Short Term and Long Term Disability
·🚼 Paid Parental, Medical, Caregiver Leave

How to apply

1Check the flexibility label above, hybrid, matches where you plan to live and work.
2Tailor your CV to the role at Replit, mentioning your remote working experience.
3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 3d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.