Replit
Premium Support Engineer (London)
Remote role where the employee must remain based in a particular country.
United Kingdom only
Employer listed it 6 months ago · Added 3 days ago
Been open since 6 months ago. Long-running listings are sometimes left up after the role is filled.
Salary
~$90k–$150k
Location
United Kingdom only
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Customer Support
This employer didn't state pay. Jobs like this usually pay around $90k–$150k a year, a typical range taken from 282 mid-level customer support roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in United Kingdom. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "London Office"
What Nomaders makes of it
- Residency required in United Kingdom
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business.
The full brief and the application link are for members.
Requirements, benefits, how to apply and the employer's own careers page, plus every other live role we track. £9.99/month, or £19.99 for 3 months.
Unlock this roleSimilar roles
Other open customer support roles with comparable remote rules.
Typically $90k–$150k · Free accounts get one application link on us.