Account Manager | Growth

About Ramp

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.

The problems are high-stakes, data-dense, and unforgiving.

We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.

The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.

If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.

About the Role

As a member of the Growth Account Management team, you will deliver value to our customers and revenue for our business by owning expansion and retention of a scaled portfolio of current Ramp customers. You will help identify growth opportunities within your portfolio and operate a set of scaled touch-points to engage with these customers. As an early member of the team, you will have the opportunity to help build and refine Ramp’s scaled account management motion.

What You’ll Do

Identify expansion opportunities within a scaled portfolio of Ramp customers and own the entire sales process through close

Develop and execute upsell/cross-sell strategies and maintain a robust expansion pipeline

Develop a deep understanding of Ramp customer personas and act as a trusted advisor and consultant to help them achieve their goals with Ramp

Leverage sales methodologies to uncover customer needs and pain points

Gather and provide customer feedback to directly inform Ramp’s product roadmap & customer communication strategy

Collaborate with cross-functional partners to continuously improve operational efficiencies while also advocating for your customers

What You Need

Minimum 2 years of customer-facing or direct sales experience

Proven track record of achievement in a high velocity business environment

Prior CRM experience (preferably Salesforce)

Experience with outbound prospecting and conducting product demonstrations, with a high level of comfort with sales tools & processes

Consultative sales approach and comfortable leveraging analytical & quantitative skills, with a deep interest in understanding business challenges

Ability to discuss Ramp's value proposition with C-level executives, finance teams, and decision makers

Consistent track record of hitting or exceeding sales targets in a fast-paced and metrics-driven environment

Dedication to tracking and improving performance and efficiency on a daily basis