Social Media Werkstudent (m/w/d)

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.7 on Trustpilot, based on 60,000 reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here ).

Our journey: Founded in 2017 by Alexandre and Steve , Qonto has grown to 1,700 Qontoers serving over 750,000 customers across 8 European countries. We have been profitable since 2023, and we are just getting started.

Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit.

AI at Qonto: AI is deeply embedded in how we work ( here ) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------

Join us as a Social Media Working Student to help Qonto build its presence everywhere our customers engage, on social platforms and in the inbox. You'll create content that captures attention, support the newsletter that keeps hundreds of thousands of SMEs across Germany informed, and work directly with Beate (Social Media) and Daniela (Marketing Manager), under the guidance of Laura Günder, our Head of Marketing Central Europe.

➡️ What you'll do

Create high-impact social content: Write copy, design graphics, and produce short-form video content, including on-camera appearances, following a clear hook-story-CTA structure.

Scout creators and customer voices: Identify influencers and Qonto customers worth featuring, based on reach, niche, and brand fit.

Support event amplification: Produce content before, during, and after events, and coordinate giveaways or raffles that drive engagement.

Maintain our social presence: Monitor competitor activity and manage community interactions.

Own the customer newsletter: Write the copy, build it in our CRM tool, and coordinate with Growth, Product, and CRM to deliver it on schedule.

➡️ What we're looking for

Fluent-level German with strong English: you write copy that resonates with German SMEs and communicate comfortably in English.

Currently pursuing a Master's in Marketing, Business, or Communication: with 1-2 years of study remaining.

Experience creating content on camera and behind the scenes: you can write, design, and film content that feels authentic.

Skilled at coordinating across stakeholders: you've managed cross-team collaboration without losing momentum.

Comfortable with AI tools: you use them to accelerate content creation, research, or reporting.

➡️ What we can offer you

A dual scope: split your time between social content creation and newsletter/CRM marketing, building both creative and cross-functional skills.

Direct ownership: from scripting a creator video to building a newsletter, your work reaches Qonto's audience directly.

Cross-team exposure: you'll work directly with Growth, Product, CRM, and our Social Media team.

On-camera experience: for candidates interested in this, real opportunities to build content presence in front of the camera.

➡️ Your future manager

You'll report to Laura Günder , our Head of Marketing Central Europe. Laura has 8 years of experience scaling marketing at fast-growing tech and fintech companies. She grew Doctolib's marketing from B2B through brand and product positioning, and led Helpling's marketing across multiple European markets. She has a track record of scaling teams and building sustainable growth in competitive markets, and offers hands-on coaching rather than distant oversight.