Pivotal Health
Director of Strategy & Operations
Part remote, part office, you need to live within commuting distance of a named location.
Hybrid · Williamsburg, NY
Employer listed it 3 months ago · Added 5 days ago
Been open since 3 months ago. Long-running listings are sometimes left up after the role is filled.
Salary
$180,000 to $200,000
Location
Hybrid · Williamsburg, NY
Timezone
Not stated
Contract
Full-time
Experience
Lead
Category
Data
Published by the employer
Remote flexibility
Hybrid
This role is only partly remote, the employer expects time in the office around Williamsburg, NY, Hybrid, so you need to live within commuting distance.
What the employer says
- Source listing states candidate location: "Williamsburg, NY, Hybrid"
- Listing mentions "Hybrid"
What Nomaders makes of it
- Not suitable if you plan to move between countries
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
About Pivotal Health
Pivotal Health is the leading technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape.
Today, many providers face persistent underpayment from health insurance companies, despite delivering high-quality care. While processes like IDR (Independent Dispute Resolution) were designed to promote fairness, they’re often administrative-heavy, time-consuming, and difficult to navigate without the right tools.
Pivotal Health combines software, data, and service into a seamlessly integrated, AI-driven platform that simplifies these complex reimbursement workflows. We help providers efficiently dispute underpaid claims, reduce administrative burden, and recover the reimbursement they’re entitled to; without adding more work to already stretched teams.
Our full-service IDR solution is just the starting point. We’re building solutions that enable providers to operate with clarity, control, and confidence across the reimbursement journey.
About the role
We're looking for a sharp, operationally excellent leader to serve as an internal consultant and problem-solver across the organization. In this role, you'll own discrete strategic and operational challenges end-to-end — from initial diagnosis through implementation — working across teams and functions to drive clarity and results. If you thrive in ambiguity, love turning messy problems into structured plans, and know how to move stakeholders to action, this role is for you.
What you'll do
Solutioning & problem-solving
Lead structured problem-solving efforts - framing the challenge, building consensus around a path forward, and driving cross-functional alignment on the right solution.
Process mapping & gap analysis
Document current-state workflows, identify inefficiencies and gaps, and translate findings into actionable recommendations for operational improvement.
Project management & execution
Define clear requirements, owners, milestones, and timelines for each initiative. Hold stakeholders accountable to commitments, proactively surface risks, and communicate status clearly to internal and external audiences.
Size & communicate impact
Maintain laser focus on aligning strategic initiatives with company goals. Quantify opportunities, set targets, measure and communicate impact to executive leadership.
What we're looking for
4+ years of experience in management consulting, strategy, or a high-velocity operational role
Proven track record of owning and delivering cross-functional projects with multiple workstreams and stakeholders
Strong structured thinking - able to break down complex, ambiguous problems and build clear frameworks for action
Exceptional communicator (written and verbal) with the ability to influence without direct authority
Comfortable wearing many hats and shifting between strategic advisor and hands-on executor as needed
High tolerance for ambiguity; energized by undefined problems and the opportunity to build structure where little exists
Experience scaling and maturing business functions from early stages
Requirements
The employer hasn't listed requirements separately, they're described in the role summary above and on the original listing.
Benefits
- ·Competitive compensation, including equity
- ·Full health, dental, and vision coverage
- ·Retirement savings plan through 401(k)
- ·Flexible time off
- ·Opportunities for company-wide connection and events
How to apply
- 1Check the flexibility label above, hybrid, matches where you plan to live and work.
- 2Tailor your CV to the role at Pivotal Health, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 5d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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