Patreon
Director of Engineering, Payments
Part remote, part office, you need to live within commuting distance of a named location.
Hybrid · San Francisco
Employer listed it 5 days ago · Added yesterday
First listed 5 days ago and still open.
Salary
$340,000 to $425,000
Location
Hybrid · San Francisco
Timezone
Not stated
Contract
Full-time
Experience
Lead
Category
Software
Published by the employer
Remote flexibility
Hybrid
This role is only partly remote, the employer expects time in the office around San Francisco, New York, Hybrid, so you need to live within commuting distance.
What the employer says
- Source listing states candidate location: "San Francisco, New York, Hybrid"
- Listing mentions "Hybrid" and two days per week in the office
What Nomaders makes of it
- Not suitable if you plan to move between countries
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
$10 billion+ generated by creators since Patreon's inception
100 million+ free memberships for fans who may not be ready to pay just yet, and
25 million+ paid memberships on Patreon today.
Patreon is looking for an Engineering Leader to lead our Payments team. This is one of the most consequential parts of Patreon's business: the systems that let creators earn a living and get paid reliably, and that let fans support them with a seamless, trustworthy checkout experience.
About the Team
The Payments team owns the 1) Payments Infrastructure which includes bill processing, compliance, vendor integrations, pay-in and payout methods, 2) Payments Experience which includes fan-facing checkout, and creator-facing payout experience, 3) Support & Internal tooling used across Patreon to run the business and support creators and fans. The team consists of 10-12 engineers that partner closely with dedicated Product, Design, and Product Marketing leads.
About the Role
As an Engineering Leader of the Payments teams, you will be partnering with product, operations, design, and data to craft a vision and roadmap to deliver a high quality payments product for our creators and their fans. You will be overseeing a team of software engineers to realize that vision.
Set technical direction and roadmap priorities in tight partnership with Product, Design, and PMM leads
Drive execution on major infrastructure initiatives (legacy billing deprecation, payments reliability, local payment methods expansion).
Set the org structure and operating model for Payments — determine team boundaries, staffing plan, and where to invest across infrastructure, experience, and support tooling
Champion a culture of operational excellence; Improve reliability and efficiency of payments infrastructure, and hold the line on guardrail metrics like Brand Trust and Total Payment Volume.
Collaborate with other teams so payments experiences feel cohesive across other surfaces product areas
Make the call on build-vs-buy and vendor partnership decisions for payment processing, compliance, and payout infrastructure
Represent Payments in cross-functional planning with Finance, Risk, Support, and GTM stakeholders
About You
12+ years of software engineering experience and 7+ years of experience managing engineering managers and teams
Direct experience with payments, billing, or financial infrastructure at scale — you understand PCI compliance, payment processing/orchestration, chargebacks, and reconciliation, or adjacent regulated-fintech domains
Comfort owning both the "keep the lights on" reliability work and new product bets in the same portfolio
Experience navigating vendor relationships and build-vs-buy decisions for critical infrastructure
Proven record of shipping high-impact, end-to-end product work in complex domains (ideally payments, fintech, or other mission-critical systems) at the org level
Operates comfortably at the executive level — regularly partners with and influences VP/C-level stakeholders across Finance, Risk, Support, and GTM
Requirements
- ·12+ years of software engineering experience and 7+ years of experience managing engineering managers and teams
- ·Direct experience with payments, billing, or financial infrastructure at scale — you understand PCI compliance, payment processing/orchestration, chargebacks, and reconciliation, or adjacent regulated-fintech domains
- ·Comfort owning both the "keep the lights on" reliability work and new product bets in the same portfolio
- ·Experience navigating vendor relationships and build-vs-buy decisions for critical infrastructure
- ·Proven record of shipping high-impact, end-to-end product work in complex domains (ideally payments, fintech, or other mission-critical systems) at the org level
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, hybrid, matches where you plan to live and work.
- 2Tailor your CV to the role at Patreon, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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$340,000 to $425,000 · You'll be taken to the employer's careers page.