OpenAI
IT Solutions Engineer
Part remote, part office, you need to live within commuting distance of a named location.
Hybrid · San Francisco
Employer listed it 7 months ago · Added 5 days ago
Been open since 7 months ago. Long-running listings are sometimes left up after the role is filled.
Salary
$187,000 to $266,000
Location
Hybrid · San Francisco
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Sales
Published by the employer
Remote flexibility
Hybrid
This role is only partly remote, the employer expects time in the office around San Francisco, Hybrid, so you need to live within commuting distance.
What the employer says
- Source listing states candidate location: "San Francisco, Hybrid"
- Listing mentions "Hybrid"
What Nomaders makes of it
- Not suitable if you plan to move between countries
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
About the Team
IT Systems Operations serves as the operational control layer connecting Security, Engineering, and Employee Technology platforms. The team ensures employee-facing systems, identity workflows, and enterprise applications operate in a predictable, governed, and continuously reliable manner as the organization scales.
Beyond implementation, the team establishes structured operating patterns that ensure platform changes, access models, integrations, and lifecycle workflows evolve safely and consistently across the enterprise environment.
About the Role
This role acts as an operational owner for identity-connected enterprise SaaS platforms and system change controls supporting OpenAI’s compliance requirements. The engineer will be responsible for ensuring that production configuration, access models, and platform changes remain compliant, auditable, and consistently operated through defined controls. You will own and operationalize controlled system and workflow changes across identity platforms, SaaS applications, collaboration tooling, and enterprise infrastructure.
You will partner closely with Security, Platform Engineering, and IT Support Operations to:
Ensure identity and access workflows behave consistently across systems
Implement structured rollout and configuration practices for enterprise applications
Improve visibility and traceability of system changes impacting employee workflows
Translate operational requirements into durable automation and policy-aligned implementations
Success in this role requires not only strong engineering capability, but also sound operational judgment, disciplined documentation practices, and effective cross-functional collaboration.
In this role, you will:
Enterprise SaaS & Identity Platform Ownership
Own administration and operational stewardship of enterprise SaaS and identity-connected platforms, ensuring configuration integrity, access governance, and compliance with defined control requirements.
Own onboarding, access modification, and offboarding workflows aligned to standardized entitlement models.
Ensure lifecycle events propagate reliably across downstream systems and maintain accurate, auditable access state.
Maintain consistent platform configuration and reduce unmanaged variance across business-critical systems.
Partner with Security and IT Support Operations to enforce least-privilege access models and durable ownership boundaries.
Controlled Change, Automation & Operational Reliability
Design and operationalize structured rollout patterns for enterprise system configuration and workflow changes.
Replace manual administrative actions with governed automation incorporating validation, logging, and rollback-aware deployment patterns.
Translate operational and compliance requirements into durable system implementations that improve reliability and auditability.
Build automated operational workflows using APIs, infrastructure-as-code, scripting, and low-code automation platforms.
Integration & Platform Engineering
Requirements
- ·For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement .
- ·To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance.
- ·We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link .
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, hybrid, matches where you plan to live and work.
- 2Tailor your CV to the role at OpenAI, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 5d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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$187,000 to $266,000 · You'll be taken to the employer's careers page.