OpenAI

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Manager, Applied AI Architects

Hybrid

Part remote, part office, you need to live within commuting distance of a named location.

Hybrid · Tokyo, Japan

Employer listed it 8 weeks ago · Added 2 weeks ago

Been open since 8 weeks ago. Long-running listings are sometimes left up after the role is filled.

Salary

Not stated

Location

Hybrid · Tokyo, Japan

Timezone

APAC

Contract

Full-time

Experience

Senior

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours: Not mentioned in the advert
Where you can work from: Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco…
Contract: Not mentioned in the advert
Experience asked for: Bring 10+ years of experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical consulting, including work with large and complex enterprises.
Pay: Not mentioned in the advert

Remote flexibility

Hybrid

This role is only partly remote, the employer expects time in the office around Tokyo, Japan, Hybrid, so you need to live within commuting distance.

What the employer says

Source listing states candidate location: "Tokyo, Japan, Hybrid"
Listing mentions "Hybrid"

What Nomaders makes of it

Not suitable if you plan to move between countries

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Experience: employer states

Written as a requirement

“AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.”

Questions worth asking: Nomaders interpretation

This role involves office time, but the advert does not say how often. Ask how many days a week are expected on site.
No pay is stated. Ask for the salary range before investing time in interviews.
The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

About the Team

The Applied AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.

About the Role

As the Manager of Applied AI Architects in Tokyo, you will lead a team of senior technical leaders responsible for the technical strategy, customer journey, and path to production value for OpenAI's largest and most complex customers across Japan. Your team will act as the “CTO of the book of business,” partnering with customer executives and technical teams from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.

You will set the operating model for how Applied AI Architects own technical account plans across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In close partnership with Sales leadership and Account Directors, you will help prioritize customer portfolios, allocate technical resources, and ensure business priorities translate into focused use cases, credible architectures, actionable adoption roadmaps, and durable customer value and growth.

You will remain accountable for the team's technical outcomes while developing its people and bringing in the right specialists across deployment, implementation, enablement, security, product, research, and partners. You will serve as an executive technical sponsor for critical engagements, a senior voice of the customer inside OpenAI, and a cross-functional leader who can move confidently between Japan strategy, executive decision-making, architectural depth, and hands-on coaching.

In this role, you will:

Hire, coach, and develop a high-performing team of Applied AI Architects, creating an environment of technical excellence, sound judgment, continuous learning, accountability, and strong customer stewardship.

Define and continuously refine the strategy and operating model for Applied AI Architecture across Japan, aligning company priorities with the evolving needs of strategic customers and the regional go-to-market.

Partner with Sales leadership and Account Directors to prioritize accounts and opportunities, allocate technical resources effectively, and establish clear technical strategies for the region's most consequential engagements.

Ensure Applied AI Architects serve as the primary technical advisors for their portfolios, owning technical account plans, technical milestones, adoption priorities, account health, and expansion opportunities.

Lead complex, multi-threaded customer journeys that connect executive vision and business outcomes with use-case qualification, solution evaluation, enterprise governance, and a credible path to production.

Coach the team on Applied AI architectures spanning models, applications, data, integration, identity, security, privacy, governance, evaluation, reliability, and deployment.

Build trusted relationships with C-suite and board-level stakeholders, as well as senior AI, technology, data, security, and engineering leaders, serving as an executive technical sponsor when needed.

Mobilize Deployment Engineering, implementation, enablement, Product, Engineering, Research, Security, Legal, Privacy, partners, and other specialists to remove blockers and deliver a cohesive customer experience.

Establish a rigorous view of portfolio health, including technical wins, qualified use cases, production readiness, adoption, usage, risks, measurable customer impact, and the technical contribution to growth.

Translate patterns from the field into actionable feedback for Product, Engineering, Research, and go-to-market teams, while developing reusable architecture guidance and customer practices.

Foster a culture that balances ambitious customer outcomes with responsible AI deployment, clear ownership, thoughtful prioritization, and effective specialist handoffs.

You might thrive in this role if you:

Possess deep technical acumen in modern AI systems, frontier models, agentic applications, platform technologies, software and cloud architecture, APIs, data integration, identity, security, privacy, evaluation, and enterprise deployment.

Bring 10+ years of experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical consulting, including work with large and complex enterprises.

Have 4+ years of people-management experience hiring, coaching, and developing high-performing customer-facing technical teams.

Have guided enterprise organizations from technical discovery and evaluation through production adoption, healthy usage, and measurable business impact.

Demonstrate outstanding executive communication and presentation skills, with the ability to build credibility with CTOs, CIOs, CISOs, boards, business leaders, and hands-on engineers.

Requirements

The employer hasn't listed requirements separately, they're described in the role summary above and on the original listing.

Benefits

No benefits package published with this listing. Ask about it at first interview.

How to apply

1Check the flexibility label above, hybrid, matches where you plan to live and work.
2Tailor your CV to the role at OpenAI, mentioning your remote working experience and working hours (APAC).
3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 17d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.