OpenAI

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Creative Partnerships, Onboarding and Enablement Manager

Hybrid

Part remote, part office, you need to live within commuting distance of a named location.

Hybrid · San Francisco

Employer listed it 3 days ago · Added 2 days ago

First listed 3 days ago and still open.

Salary

$333k to $389k per year

Location

Hybrid · San Francisco

Timezone

Not stated

Contract

Full-time

Experience

Senior

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours: Not mentioned in the advert
Where you can work from: Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco…
Contract: Not mentioned in the advert
Experience asked for: Have 10+ years of experience in creator or talent partnerships, strategic partnerships, platform partnerships, product enablement, client services, or another highly relationship-driven field.
Pay: Not mentioned in the advert

Remote flexibility

Hybrid

This role is only partly remote, the employer expects time in the office around San Francisco, Hybrid, so you need to live within commuting distance.

What the employer says

Source listing states candidate location: "San Francisco, Hybrid"
Listing mentions "Hybrid"

What Nomaders makes of it

Not suitable if you plan to move between countries

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Experience: employer states

Written as a requirement

“AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.”

Questions worth asking: Nomaders interpretation

This role involves office time, but the advert does not say how often. Ask how many days a week are expected on site.
The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

About the Team

OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. The Creative Partnerships team supports that mission by building trusted relationships with creators, experts, and organizations to help them explore valuable uses of AI.

We work across OpenAI to develop partnerships grounded in trust, usefulness, and measurable impact. Our work goes beyond individual launches and includes product education, partner feedback, and collaborative programs that create lasting value for partners and OpenAI.

About the Role

We’re looking for an experienced partnerships leader to develop and scale high-touch onboarding and enablement experiences for creators, brands and institutions.

You will help partners move from initial curiosity to meaningful, hands-on use of OpenAI’s products. This includes understanding their work and ambitions, designing tailored onboarding experiences, helping them develop authentic use cases, and ensuring they have the support needed to engage confidently over time.

You will serve as a trusted bridge between external partners and teams across OpenAI. You’ll translate product capabilities into relevant creative possibilities, bring actionable feedback and cultural insights back to the company, and develop an operating model that combines highly personalized support with the systems needed to scale.

In this role, you will:

Define the strategy, partner journey, operating model, and quality bar for high-touch onboarding, creating clear pathways from introduction and education to experimentation, adoption, and long-term engagement.

Design and lead tailored onboarding sessions, workshops, product demonstrations, and ongoing enablement that help creators, brands, institutions and their teams apply OpenAI’s products to their work.

Learn how each partner works and develop authentic use cases aligned with their creative goals, audiences, and values, helping turn early experimentation into compelling examples of creativity, expression, and connection.

Serve as a consistent, trusted point of contact for partners and their representatives, anticipating needs, resolving challenges, and providing thoughtful support with discretion, care, and sound judgment.

Partner with internal teams to explore broader collaborations where there is strong mutual value and authentic alignment.

Bring actionable product feedback, emerging behaviors, creative workflows, and cultural insights to Product, Research, Marketing, Communications, Policy, and other teams. Help stakeholders understand partner needs and identify recurring opportunities or friction points that could inform product development and company strategy.

Create feedback loops that show partners how their perspectives are heard and acted upon.

Develop playbooks, enablement materials, partner briefs, follow-up plans, escalation paths, and reusable resources that balance personalized engagement with repeatable systems.

Establish clear ownership and handoffs across Partnerships, Product, Marketing, Communications, Legal, Policy, and Support as the program scales.

Define and track meaningful measures of success, including partner engagement, time to activation, depth of use, relationship health, actionable product feedback, and partnership outcomes. Use qualitative and quantitative insights to improve, expand, and scale the program.

You might thrive in this role if you:

Have 10+ years of experience in creator or talent partnerships, strategic partnerships, platform partnerships, product enablement, client services, or another highly relationship-driven field.

Have experience supporting creators, brands, or other high-profile partners and their representatives.

Build exceptional relationships through the judgment, discretion, and responsiveness required to earn trust over time.

Bring strong cultural fluency and a nuanced understanding of how creators, talent, platforms, and communities influence one another.

Translate complex or emerging technology into clear, relevant, and inspiring possibilities for non-technical audiences.

Requirements

The employer hasn't listed requirements separately, they're described in the role summary above and on the original listing.

Benefits

No benefits package published with this listing. Ask about it at first interview.

How to apply

1Check the flexibility label above, hybrid, matches where you plan to live and work.
2Tailor your CV to the role at OpenAI, mentioning your remote working experience.
3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 3d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.