OpenAI
More roles at OpenAICustomer Success Manager - Ads Solutions (Dutch speaking)
Part remote, part office, you need to live within commuting distance of a named location.
Hybrid · Dublin, Ireland
Employer listed it 6 days ago · Added 5 weeks ago
Been open since 5 weeks ago, still being checked, but it has been live a while.
Salary
Not stated
Location
Hybrid · Dublin, Ireland
Timezone
Not stated
Contract
Full-time
Experience
Senior
Category
Customer Support
The employer did not publish a salary, and we have too few comparable roles to estimate one.
What the advert says
Quoted word for word from the employer's advert. Where it says nothing, we say so.
- Working hours
- Not mentioned in the advert
- Where you can work from
This role is based in our Dublin office.
- Contract
- Not mentioned in the advert
- Experience asked for
Have 5-10+ years of experience in digital advertising, account management, customer success, consulting or a related client-facing role.
- Pay
- Not mentioned in the advert
Remote flexibility
Hybrid
This role is only partly remote, the employer expects time in the office around Dublin, Ireland, Hybrid, so you need to live within commuting distance.
What the employer says
- Source listing states candidate location: "Dublin, Ireland, Hybrid"
- Listing mentions "Hybrid"
What Nomaders makes of it
- Not suitable if you plan to move between countries
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
Before you apply
Experience: employer states
Written as a requirement
- “AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.”
Questions worth asking: Nomaders interpretation
- This role involves office time, but the advert does not say how often. Ask how many days a week are expected on site.
- No pay is stated. Ask for the salary range before investing time in interviews.
- The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.
Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.
About the role
About the Team
OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity.
About the Role
We’re looking for a Customer Success Manager to support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform.
This role sits at the intersection of relationship management, strategy, and execution. You’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience.
This role is based in our Dublin office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Own relationships with a portfolio of advertising partners, serving as their primary point of contact.
Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products.
Analyze campaign performance and provide clear, actionable recommendations to improve outcomes.
Identify opportunities to expand partnerships through increased product adoption and incremental investment.
Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value.
Surface advertiser feedback and insights to inform product improvements and long-term strategy.
Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem.
You might thrive in this role if you:
Have 5-10+ years of experience in digital advertising, account management, customer success, consulting or a related client-facing role.
Have experience managing advertiser or agency relationships in a platform, publisher, or adtech environment.
Are comfortable interpreting performance data and translating insights into strategic recommendations.
Have experience with data querying (e.g. SQL, advanced excel/GSheet)
Communicate clearly and build trust with both technical and non-technical stakeholders.
Operate with ownership and accountability in fast-moving, evolving environments.
Demonstrate sound judgment and a commitment to user trust and responsible platform growth.
Speak fluent Dutch/Flemish and English
About OpenAI
Requirements
The employer hasn't listed requirements separately, they're described in the role summary above and on the original listing.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, hybrid, matches where you plan to live and work.
- 2Tailor your CV to the role at OpenAI, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1mo ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Pay not stated · You'll be taken to the employer's careers page.