Omni
Engagement Manager, Professional Services
Remote role where the employee must remain based in a particular country.
United States only
Employer listed it 2 weeks ago · Added today
Been open since 2 weeks ago, still checked daily, but it has been live a while.
Salary
$140,000–$170,000
Location
United States only
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Sales
Published by the employer
Remote flexibility
Work from home
This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Remote - US, Remote"
- Job description states: "Based in San Francisco"
What Nomaders makes of it
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
About Omni
Omni is the AI analytics platform that turns company data into a trusted source of truth for AI. Built on a semantic model, Omni gives enterprises a governed context graph for analytics and AI. Teams use Omni to ask questions in plain English, refine answers in workbooks, and bring trusted data into tools like Claude, ChatGPT, Cursor, and Slack. Based in San Francisco, CA, Omni has raised $217M from the world’s top investors, including ICONIQ, Theory Ventures, First Round Capital, Redpoint Ventures, and GV. Its latest $120M Series C valued the company at $1.5B.
The Role
Omni is looking for an Engagement Manager to help run delivery operations for our Professional Services team. You'll be the operational backbone behind how PS engagements are scoped, staffed, tracked, and delivered — partnering closely with Managing Architects, subcontracting partners, and Sales to make sure every client receives a world-class engagement.
You'll report to the Regional Director of Professional Services and act as a critical link between Sales, customers, and our partner network.
Responsibilities
Own process and hygiene across the full engagement lifecycle — from scoping through Salesforce tracking to subcontract completion — partnering with Sales, Managing Architects, delivery partners, and Finance to keep every transaction clean and on time
Serve as the primary relationship owner for subcontracting partners in your region — aligning on capacity, coordinating assignments, hosting a weekly sync, and keeping tracking systems current
Deliver engagement support on customer projects where you have been scoped in., from project management to requirements gathering, and act as a first point of escalation on accounts needing additional support
Support the pre-sales process — maintaining PS presale collateral, advising Account Executives on positioning and scoping, and coordinating SOWs for non-standard engagements
Drive operational improvements through structured initiatives, decreasing overhead & rapidly delivering tangible impact
Bring structure and clarity to ambiguous problems and tasks, and to drive them independently to completion
About You
3+ years in consulting, SaaS, data or other relevant domains
Track record of exceeding performance objectives as an individual contributor or a manager
Excellent cross-functional collaborator, especially with sales teams
Builder mentality — comfortable in an environment where process is still forming
Clear, direct communicator who gives feedback early and often
Nice to Haves
Appreciation for core concepts of consulting businesses including; PS products, revenue management, time tracking and utilisation management
Experience implementing analytics or embedded analytics
Familiarity with dbt, Snowflake, or modern data stack tooling
Prior experience at a high-growth Series B/C company
Experience across the full pro. services delivery cycle from pre-sale through to project completion
Requirements
- ·3+ years in consulting, SaaS, data or other relevant domains
- ·Track record of exceeding performance objectives as an individual contributor or a manager
- ·Excellent cross-functional collaborator, especially with sales teams
- ·Builder mentality — comfortable in an environment where process is still forming
- ·Clear, direct communicator who gives feedback early and often
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Omni, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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