Operations Manager

Operations Manager

Position Type : Full Time

Location: Philippines (Remote)

Schedule: Full-time, with an agreed daily overlap with your client’s business hours (most clients are US-based)

Salary Range: ₱100,000 per month upon placement, plus ₱50,000 in program bonuses — ₱25,000 on graduating from the training program, and a further ₱25,000 after 30 days with your client after placement.

About the Company

MultiplyMii is a premium offshore talent brand trusted by hundreds of businesses worldwide to source exceptional Filipino professionals. We don't place virtual assistants - we place people who can own outcomes, and we've spent six years proving offshore talent can operate at a level most companies don't expect.

You'll be working full-time for one of our clients, embedded as a permanent member of their team - the client owns your day-to-day work and priorities. MultiplyMii is who employs you: we handle your pay, benefits, and career support for as long as you're placed.

This role sits inside a newer model for us - most MultiplyMii placements go straight from hiring to work, but this one adds a training step first. Before placement, you go through a one-month training program built from six years of systemization methodology that we've curated for SMBs. Graduates come out certified and join a small, high-caliber community of placed operators. This is a selective program, not a mass-hire pipeline.

About the Role

As an Operations Manager, you become the right hand to an executive or department head inside the business you're placed with. You are the operational voice of that function - the person who sees the gap, designs the fix, and then executes it yourself. You don't hand over a recommendation and walk away - you own the outcome, month after month, as a permanent member of the team.

This is not a traditional people-management role - you may have no direct reports at all. What you manage is the operating machinery of the business: its processes, systems, data, and cadence. Clients integrating this role will do so because they feel that they need to increase the overall operational leverage of their function. You will be selected for both your hard skills and soft skills, as both are required to achieve genuine operational leverage.

Responsibilities

Below is what each area looks like in practice. The specific mix depends on the business you join and where its biggest gap sits.

Business Intelligence — Get the numbers clean and trusted. Set the KPIs that matter at every level, build live dashboards, and give leaders a real picture of performance instead of five spreadsheets that never agree.

Rebuild the client’s weekly KPI dashboard so leadership sees live numbers instead of a report someone assembles by hand every Monday.

Find why the same metric reads differently in three systems, then agree on one definition the whole business uses.

Build a scorecard for each department with a named owner and a target against every line.

Project Management — Take ownership of getting work done. Turn plans into action, drive initiatives to completion, clear blockers, and run the regular cadence that keeps everyone aligned and accountable.

Run the weekly leadership meeting — agenda, decisions, owners, and follow-through until items actually close.

Pick up a system migration that has stalled for three months and drive it to completion.

Put every initiative for the quarter on one board so the founder can see what is moving and what is stuck.

Technology Management — Make the business run on its systems, not on people remembering. Map how work actually moves through the business today, audit the existing stack, cut what is redundant or underused, and connect platforms so information flows without being moved by hand.

Map the order-to-fulfilment process end to end and pinpoint the handoffs where things get dropped.