Solutions Consultant

About Us_ // At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel.

Our Justride platform is used in over 250 locations globally, including some of the largest cities in the world. With our industry-first mobile ticketing SDK, we’ve partnered with large players in the transport space, including Uber, Moovit and Transit.

Your own journey is important to us too. Choosing a role here means joining a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. Here, you’ll find the tools you need to build the career you want. Whether you’re taking the direct route or trying a new path, we’ll support you no matter what.

The Role_

// Transit agencies commit when they can see exactly how Masabi's platform solves their problem. As a Solutions Consultant, that's your job: connecting what an agency needs to what our platform delivers, partnering with Business Development on the technical strategy and relationships that win business in your focus market, and shaping how we show up from a solution perspective at every step from first conversation through procurement and into delivery.

You'll go deep on both sides: the transit agency world, and our own product, especially our open platform and what makes working with Masabi different. That depth is what lets you shape solutions that genuinely solve an agency's problem rather than just answering their RFP. Before we win, you'll be hands-on in the deal: bringing technical stakeholders in early, shaping how our product answers what a bid is asking for, running demos, and flagging gaps for Product and Engineering to consider for the roadmap.

Once we win, you'll turn the agreed solution into something Delivery can build, and help Product, Engineering and PMO understand what's needed. What you learn from agencies along the way feeds back into Product's view of market demand. If that mix of commercial and technical appeals, you'll do well here.

Location_

// This role is available on a remote basis for candidates located anywhere in the UK. Candidates based in London may also work in a hybrid model, with occasional travel to the office.

Responsibilities_

Partner with Business Development to develop the solution strategy and relationships that help us win in your focus market

Understand the product and the transit agency world deeply enough to connect the two and solve real problems for agencies, not just answer what's asked

Shape solutions that show agencies what they gain from our open platform, and what's genuinely different about working with Masabi

Build relationships with technical stakeholders early in the sales cycle, and run demos that bring the solution to life

Work on bids: show how our product meets what's being asked, identify gaps, and work with Product and Engineering to get real gaps onto the roadmap

Once we win, translate the agreed solution into Statements of Work and commercial documentation, and support the handover into Delivery

Run discovery workshops, pre- and post-sale, to align stakeholders on design, from RFP response through to detailed design on complex solutions

Help Product, Engineering and PMO understand what's needed to implement what was sold

Feed what you hear from agencies back to Product and Engineering, so market demand shapes the roadmap

About You_

You've worked in technical consulting, solutions engineering or a product-focused role

APIs, data models and integration flows are familiar territory

You've contributed to RFPs, SoWs or structured procurement responses

You can guide a room of different stakeholders through a complex topic and reach a practical answer together