Luma AI

Senior Customer Success Manager

Hybrid

Part remote, part office, you need to live within commuting distance of a named location.

Hybrid · London, UK

Employer listed it 2 months ago · Added today

Been open since 2 months ago. Long-running listings are sometimes left up after the role is filled.

Salary

Not stated

Location

Hybrid · London, UK

Timezone

GMT

Contract

Full-time

Experience

Senior

Remote flexibility

Hybrid

This role is only partly remote, the employer expects time in the office around London, UK, Hybrid, so you need to live within commuting distance.

What the employer says

Source listing states candidate location: "London, UK, Hybrid"
Listing mentions "Hybrid"

What Nomaders makes of it

Not suitable if you plan to move between countries

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

About the role

You'll own a portfolio of Luma's high-value enterprise accounts and be responsible for growing how much they use the platform and how far it spreads inside their organizations. The role blends commercial ownership, product usage, and customer strategy.

Luma's post-sales organisation is early, so you'll help set how account growth is driven across EMEA rather than inheriting a mature motion. It fits someone commercial who's fluent with usage data and comfortable in fast-moving, ambiguous environments. If you want a defined playbook and steady accounts to maintain, this isn't that.

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