Kong Inc.
Renewal Account Manager
Part remote, part office, you need to live within commuting distance of a named location.
Hybrid · Singapore
Employer listed it 2 weeks ago · Added yesterday
Been open since 2 weeks ago, still checked daily, but it has been live a while.
Salary
Not stated
Location
Hybrid · Singapore
Timezone
APAC
Contract
Full-time
Experience
Mid
Category
Sales
This employer didn't state pay. Jobs like this usually pay around $120k–$225k a year, a typical range taken from 588 mid-level sales roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Hybrid
This role is only partly remote, the employer expects time in the office around Singapore, Hybrid, so you need to live within commuting distance.
What the employer says
- Source listing states candidate location: "Singapore, Hybrid"
- Listing mentions "Hybrid"
What Nomaders makes of it
- Not suitable if you plan to move between countries
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
What You’ll Do: • Own and manage the renewal process for an assigned portfolio of customers. • Engage with customers before their renewal date to discuss contract terms value realization and future needs. • Prepare and present renewal quotes proposals and contracts using Salesforce and other tools. • Collaborate with (CSMs) and (SEs) to address customer questions or technical requirements. • Proactively identify and address at-risk renewals developing strategies to mitigate churn. • Negotiate contract terms and pricing to ensure a win-win outcome. • Identify and pursue upsell and cross-sell opportunities during the renewal process. • Provide feedback to management on trends challenges and areas for process improvement. What You’ll Bring: • Experience in account management renewals or customer success in a SaaS or technology environment. • Proven ability to manage multiple accounts and prioritize tasks effectively. • Strong communication and negotiation skills with a customer-centric approach. • Experience with CRM systems such as Salesforce; familiarity with renewal tools is a plus. • Analytical mindset with the ability to interpret customer health data and usage metrics. • Team players with the ability to collaborate across departments and work independently.
#LI-SP1
About Kong:
Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Trusted by the Fortune 500® and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic — on any model, any cloud. For more information, visit www.konghq.com .
Requirements
The employer hasn't listed requirements separately, they're described in the role summary above and on the original listing.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, hybrid, matches where you plan to live and work.
- 2Tailor your CV to the role at Kong Inc., mentioning your remote working experience and working hours (APAC).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open sales roles with comparable remote rules.
Free to apply, no account needed.
Typically $120k–$225k · You'll be taken to the employer's careers page.