Senior Product Designer

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, electricians, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want.

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.

The Role

We’re looking for a Senior Product Designer to join our Foundations team, which is responsible for the systems, patterns, and surfaces that help us build consistent, high-quality experiences. You’ll play a key role in shaping and evolving UI components and UX patterns in Jobber’s design system across multiple platforms. This role necessarily involves thinking about how the design system operates in an evolving age of AI design and development. You’ll lead projects and initiatives that raise standards for visual and interaction design, usability, and accessibility, while improving consistency and team velocity.

Our team collaborates closely with designers, product managers, and engineers across the company. You’ll work at the intersection of design, engineering, and systems thinking to help other teams build better experiences, faster, and to turn good ideas into great experiences that are easier to build, ship, and repeat.

In this role, you will:

Lead design system projects to create and refine components, interaction patterns, and design tokens that scale across web and mobile platforms

Apply Jobber’s brand and experience principles to the product through thoughtful, high-quality visual and interaction design

Identify gaps in the system and proactively drive solutions that improve consistency and usability at scale, and raise the bar for UX quality

Define and evolve governance models, contribution processes, and best practices

Partner closely with Engineering to ensure high-quality implementation and to improve how we incorporate the system into AI-backed design and development tools and workflows

Collaborate with designers and product teams to support adoption, share best practices, and incorporate feedback

Advocate for UX quality across the company to improve visual design, interaction design, accessibility, usability, and performance

Contribute to a strong culture of collaboration, mentorship, feedback, and continuous improvement

To be successful, you should have:

A portfolio demonstrating your design craft, systems thinking, and measurable impact on product quality or team efficiency

2–5 years experience designing and evolving design systems, including work on components, patterns, tokens, and documentation

A track record of leading projects or initiatives that improved design consistency and quality across a product

Deep expertise in interaction design, UI patterns, and visual design

Strong understanding of accessibility standards for the web and/or mobile and how to embed them into systems

Comfort collaborating closely with engineers and understanding how design translates to code

Familiarity with front-end technologies (HTML, CSS, and frameworks like React)

Experience with modern design tools like Figma (components, tokens, auto-layout, prototyping)

Strong proficiency in today’s evolving AI design landscape, including prototyping, shared libraries, and design documentation