Ignition, Inc.
More roles at Ignition, Inc.Director, Payments & Fraud Risk
Remote work allowed only within certain countries or regions.
Employer listed it 4 weeks ago · Added 4 weeks ago
Been open since 4 weeks ago, still being checked, but it has been live a while.
Salary
$170k to $200k per year
Location
Timezone
Not stated
Contract
Full-time
Experience
Lead
Category
Other
Published by the employer
What the advert says
Quoted word for word from the employer's advert. Where it says nothing, we say so.
- Working hours
- Not mentioned in the advert
- Where you can work from
- Location eligibility not confirmed
- Contract
- Not mentioned in the advert
- Experience asked for
- Not mentioned in the advert
- Pay
Compensation Information:
Remote flexibility
Region Restricted
Remote work is allowed, but only for candidates based in Canada, United States.
What the employer says
- Source listing states candidate location: "British Columbia, Arizona, Seattle, Denver, Remote"
What Nomaders makes of it
- Applications outside the listed area are usually rejected
- Timezone overlap with the listed area is often expected
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
Before you apply
Questions worth asking: Nomaders interpretation
- The advert does not say where you can be based. Ask which countries they can legally employ or contract you from.
- The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.
Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.
About the role
Who we are:
Founded in 2013, Ignition is the leading revenue and billing automation platform for firms and agencies. We automate proposals, invoicing, payments and workflows in a single AI-powered platform, empowering businesses to sell, bill and get paid faster. Ignition automates proposals, engagement letters, invoicing, payments and workflows in a single AI-powered platform, empowering 8,500+ businesses to sell, bill and get paid for their services with ease. To date, Ignition customers have managed relationships with over 2.4 million clients and earned $13b in revenue via the platform. Ignition's global workforce spans Australia, Canada, New Zealand, the Philippines, US and the UK.
Company Values:
We are better everyday
We work without ego
We are smarter together
We hero our customer
About the Role
Payments is one of Ignition’s biggest, highest-stakes, and fastest-scaling areas - shaping how tens of thousands of professional services get paid. With that scale comes complexity, ambiguity, and risk. We’re looking for a leader who can bring trust, clarity, and decisiveness to it.
As Director of Payments & Fraud Risk, you’ll own the engine that helps Ignition grow boldly and responsibly. Reporting to the VP of Payments, you’ll own the risk agenda and build the operating system behind it: the people, processes, and technology that enable scalable, balanced risk management without compromising the exceptional experience Ignition delivers every day.
You’ll lead the team responsible for day-to-day risk execution while setting the strategy for where the function goes next. You’ll bring a clear point of view on the risks we face, how to prioritize and address them, and what they mean for the business.
This is a role for an autonomous, systems-minded leader who can see around corners, create structure in a fast-moving environment, and make decisive calls when the path isn’t obvious. Your work will protect Ignition and its customers while giving the business the confidence to keep moving forward.
What You’ll Do
Risk Strategy & Coverage
Develop your own point of view on risk strategy — where the function needs to go, what risks matter most, and how we address them — and collaborate with the VP of Payments to shape it into the roadmap.
Define risk coverage for new capabilities ahead of launch: identify the risks introduced as the product set broadens, design controls and monitoring, and set success criteria.
Evolve our risk appetite and control frameworks; know when to tighten and when to give room based on what the data and the business need.
Proactively look for how risk can increase customer value and drive business growth, not just protect against downside.
Execution & Operations
Run the day-to-day: own the team’s queue and escalation workflow, make the call on cases the playbook doesn’t cover, and maintain the operating rhythm that keeps the function tight.
Get hands-on when it counts — tune rules, review cases when patterns shift, and treat false positives and missed catches as signal to improve the system.
Own incident readiness — build and maintain the playbooks, escalation paths, and decision frameworks your team executes when fraud spikes, new attack vectors, or processing anomalies surface.
Cross-Functional Partnership
Partner with product and engineering to build risk requirements into the roadmap, and with Finance/Data to build dashboards and reporting that serve as the single source of truth.
Requirements
- ·8+ years in payments and/or fintech, including 3+ years leading teams and owning outcomes.
- ·A track record in fraud and risk — building or running detection, monitoring, and controls; balancing loss prevention against customer experience and growth.
- ·Commercially minded — you understand how risk decisions affect growth, and your instinct is to enable it, not stifle it. You can build the reporting leadership relies on to make informed decisions.
- ·Automation-first — you have stood up new processes or products and treat AI and tooling as genuine force multipliers.
- ·High autonomy, sound judgment, and meticulous attention to detail — you think in systems, run without day-to-day guidance, and get the details right in a domain where a missed edge case has real financial consequences.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, region restricted, matches where you plan to live and work.
- 2Tailor your CV to the role at Ignition, Inc., mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1mo ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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