Hire Hangar
Client Engagement & Intake Specialist
Remote work allowed only within certain countries or regions.
Employer listed it 8 weeks ago · Added yesterday
Been open since 8 weeks ago. Long-running listings are sometimes left up after the role is filled.
Salary
Not stated
Location
Timezone
Not stated
Contract
Contract
Experience
Mid
Category
Other
This employer didn't state pay. Jobs like this usually pay around $80k–$155k a year, a typical range taken from 407 mid-level other roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Region Restricted
Remote work is allowed, but only for candidates based in Venezuela, Ecuador, Brazil, Bolivia, Chile, Guatemala, Mexico, Colombia, Peru, Dominican Republic.
What the employer says
- Source listing states candidate location: "Venezuela - Caracas, Cuba - Havana, Ecuador - Guayaquil, Brazil - Belo Horizonte, Bolivia - Santa Cruz de la Sierra, Chile - Santiago, Guatemala- Guatemala City, Democratic Republic of the Congo - Kinshasa, Mexico - Monterrey, Columbia - Bogotá, Columbia - Medellín, Haiti - Port-au-Prince, Peru - Lima, Dominican Republic - Santo Domingo, Nicaragua - Managua, Mexico - Mexico City, Remote"
What Nomaders makes of it
- Applications outside the listed area are usually rejected
- Timezone overlap with the listed area is often expected
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Join Hire Hangar and work with fast-growing global companies while building a long-term career.
Job Title: Client Engagement & Intake Specialist Location: Remote Time Zone: US Time Zone
About the Role We’re looking for a full-time Client Engagement & Intake Specialist to join a team and serve as the first point of contact for new patient inquiries—primarily through SMS & phone calls, with occasional scheduled phone consultations. This isn’t your typical call center role. This approach is rooted in empathy, curiosity, and thoughtful conversations that build trust and guide prospective clients to the next step in their care journey.
This is a on-call position where you’ll stay available to respond quickly as leads come in throughout the day. When it’s quiet, there’s no ongoing call handling—but you’ll need to remain accessible to engage new inquiries promptly. This role is perfect for someone who’s a great listener, genuinely curious, and comfortable discussing topics related to health and wellness.
Key Responsibilities
Timely Lead Response: Monitor and respond quickly and professionally to inbound SMS messages.
Engaging Conversations: Ask thoughtful, open-ended questions to better understand each prospective client’s goals, needs, and health history.
Scheduling Support: Use tools like Calendly to coordinate consultations for those who prefer a phone conversation.
Accurate Documentation: Record key information in our CRM and scheduling systems (training provided).
Relationship-Centered Approach: Build rapport through empathy and active listening—making clients feel heard, supported, and never rushed.
Follow-Up Touchpoints: Provide friendly, personalized follow-ups when clients need more information or encouragement to schedule.
Qualifications
Exceptional Communicator: Strong written skills for SMS conversations, along with clear and professional verbal communication for phone calls.
Empathetic & Curious: You’re genuinely interested in people’s stories, goals, and challenges—and it shows.
Tech-Friendly: Comfortable learning new systems; previous experience with CRMs, telehealth tools, or scheduling platforms is a plus. (We’ll train you in Go High Level and DrChrono.)
Basic Excel Skills: Familiar with using spreadsheets for organizing or inputting data.
Healthcare/Wellness Interest: Passion for or familiarity with fields like telehealth, chiropractic care, physical therapy, or concierge medicine is a bonus.
Dependable & Responsive: Available to reply promptly to leads during assigned windows, even if the volume is sporadic.
Detail-Oriented: Diligent about note-taking, system updates, and confidentiality best practices.
Working Conditions
Location: 100% remote.
Schedule: Availability needed during East Coast hours (approximately 16:00–24:00 GMT).
Compensation: Competitive pay.
Why You’ll Love This Role
Requirements
- ·Exceptional Communicator: Strong written skills for SMS conversations, along with clear and professional verbal communication for phone calls.
- ·Empathetic & Curious: You’re genuinely interested in people’s stories, goals, and challenges—and it shows.
- ·Tech-Friendly: Comfortable learning new systems; previous experience with CRMs, telehealth tools, or scheduling platforms is a plus. (We’ll train you in Go High Level and DrChrono.)
- ·Basic Excel Skills: Familiar with using spreadsheets for organizing or inputting data.
- ·Healthcare/Wellness Interest: Passion for or familiarity with fields like telehealth, chiropractic care, physical therapy, or concierge medicine is a bonus.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, region restricted, matches where you plan to live and work.
- 2Tailor your CV to the role at Hire Hangar, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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