Hire Hangar
Client Implementation & Operations Analyst
Remote work allowed only within certain countries or regions.
Employer listed it 8 weeks ago · Added yesterday
Been open since 8 weeks ago. Long-running listings are sometimes left up after the role is filled.
Salary
$1,200 a month
Location
Timezone
Not stated
Contract
Contract
Experience
Mid
Category
Data
Published by the employer
Remote flexibility
Region Restricted
Remote work is allowed, but only for candidates based in South Africa, Guatemala, Morocco, Egypt, Colombia, Chile, Peru, Argentina, Mexico.
What the employer says
- Source listing states candidate location: "South Africa - Johannesburg, Guatemala- Guatemala City, Morocco - Casablanca, Egypt - Cairo, Columbia - Bogotá, Chile - Santiago, Peru - Lima, Argentina - Buenos Aires, South Africa - Cape Town, Mexico - Mexico City, Remote"
What Nomaders makes of it
- Applications outside the listed area are usually rejected
- Timezone overlap with the listed area is often expected
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Join Hire Hangar and work with fast-growing global companies while building a long-term career.
Job Title: Client Implementation & Operations Analyst (B2B / BPO)
Location: Remote
Time Zone: US Time Zones (EST–PST)
Role Overview
We are looking for a detail-oriented and tech-savvy Client Implementation & Operations Analyst to support the successful setup, configuration, and launch of new B2B client accounts within a BPO/outsourcing environment. This is a full-time, high-accountability role that bridges client onboarding and internal operations, ensuring that all systems, workflows, and reporting are accurately configured before and after go-live.
The ideal candidate is analytical, process-driven, and highly comfortable navigating multiple platforms and tools to deliver a smooth client implementation experience.
Key Responsibilities
Support the technical and operational setup of new B2B client accounts, including system configurations, workflow builds, and tool integrations
Coordinate with onboarding, IT, and operations teams to ensure all client requirements are accurately captured and implemented
Build and maintain implementation trackers, status reports, and client-facing documentation
Conduct pre-launch audits and quality checks to verify that all configurations meet client specifications
Monitor post-launch performance data and flag anomalies or gaps to the relevant internal teams
Maintain accurate records of client setups, configurations, and change requests in internal systems
Document implementation processes and contribute to the continuous improvement of onboarding playbooks and SOPs
Provide data-driven reporting to leadership on implementation timelines, bottlenecks, and outcomes
Required Qualifications
Proven experience in a Client Implementation, Operations Analyst, or Technical Onboarding role within a BPO, outsourcing, or managed services environment
Strong analytical skills with the ability to work across multiple systems and data sources simultaneously
Experience building reports, trackers, and documentation to support client implementations
Proficiency in Google Sheets or Excel, including formulas and data organization
Excellent written and spoken English with a professional communication style
Must have prior remote work experience, be fluent with remote collaboration tools and platforms (such as Slack, Zoom, Google Workspace, Asana, or similar), and have ideally worked with US- or UK-based companies. Applications without this experience will not be considered.
Preferred Qualifications
Requirements
- ·Proven experience in a Client Implementation, Operations Analyst, or Technical Onboarding role within a BPO, outsourcing, or managed services environment
- ·Strong analytical skills with the ability to work across multiple systems and data sources simultaneously
- ·Experience building reports, trackers, and documentation to support client implementations
- ·Proficiency in Google Sheets or Excel, including formulas and data organization
- ·Excellent written and spoken English with a professional communication style
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, region restricted, matches where you plan to live and work.
- 2Tailor your CV to the role at Hire Hangar, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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