Hire Hangar
Patient Coordinator
Remote role where the employee must remain based in a particular country.
United States only
Employer listed it 8 weeks ago · Added yesterday
Been open since 8 weeks ago. Long-running listings are sometimes left up after the role is filled.
Salary
$1,300 a month
Location
United States only
Timezone
Not stated
Contract
Contract
Experience
Mid
Category
Other
Published by the employer
Remote flexibility
Work from home
This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Panama - Panama City, Cuba - Havana, Parugauy - Asuncion, Ecuador - Guayaquil, Bolivia - Santa Cruz de la Sierra, Chile - Santiago, South Africa - Johannesburg, Columbia - Bogotá, Haiti - Port-au-Prince, Nicaragua - Managua, Argentina - Buenos Aires, Honduras - Tegucigalpa, Mexico - Mexico City, Remote"
- Job description states: "US-based"
What Nomaders makes of it
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Join Hire Hangar and work with fast-growing global companies while building a long-term career.
Job Title: Patient Coordinator
Location: Remote (LATAM)
Time Zone: Must overlap with US Eastern Time (EST) business hours
Role Overview
The Patient Intake & Care Coordinator is the welcoming first point of contact for prospective patients. This role is focused on delivering a supportive, patient-centered experience—primarily through SMS and phone conversations—while guiding individuals smoothly from initial inquiry to scheduled consultation.
This is a full-time, on-call position requiring consistent availability during assigned hours to respond promptly to new inquiries. Success in this role requires empathy, responsiveness, and the ability to make patients feel heard and cared for from the very first interaction.
Key Responsibilities
Respond promptly to inbound SMS and phone inquiries from prospective patients.
Lead warm, empathetic intake conversations to understand patient needs and goals.
Schedule consultations using Calendly and internal systems.
Accurately capture patient details and notes in CRM and EMR platforms.
Conduct timely follow-ups to nurture engagement and support scheduling.
Maintain organized documentation while ensuring confidentiality and data accuracy.
Required Qualifications
2+ years of experience in patient intake, care coordination, medical front desk, or healthcare customer support roles.
Excellent written and spoken English communication skills.
Strong interpersonal skills with a naturally empathetic and patient-focused approach.
Comfortable working in a structured on-call environment with consistent responsiveness during assigned hours.
Proficiency in Google Workspace and basic spreadsheet management (Excel or Google Sheets).
Prior remote work experience is required. Candidates must be fluent with remote collaboration tools (such as Slack, Zoom, Google Workspace, Asana, or similar) and have ideally worked with US or UK-based companies. Applications without this experience will not be considered.
Preferred Qualifications
Experience supporting US-based healthcare providers or telehealth practices.
Familiarity with CRM or EMR systems such as Go High Level, DrChrono, or similar.
Requirements
- ·2+ years of experience in patient intake, care coordination, medical front desk, or healthcare customer support roles.
- ·Excellent written and spoken English communication skills.
- ·Strong interpersonal skills with a naturally empathetic and patient-focused approach.
- ·Comfortable working in a structured on-call environment with consistent responsiveness during assigned hours.
- ·Proficiency in Google Workspace and basic spreadsheet management (Excel or Google Sheets).
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Hire Hangar, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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