Helius
Solutions Engineer
Remote work allowed only within certain countries or regions.
North America
Employer listed it 4 months ago · Added 5 days ago
Been open since 4 months ago. Long-running listings are sometimes left up after the role is filled.
Salary
Not stated
Location
North America
Timezone
US East
Contract
Full-time
Experience
Mid
Category
Sales
This employer didn't state pay. Jobs like this usually pay around $110k–$225k a year, a typical range taken from 588 mid-level sales roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Region Restricted
Remote work is allowed, but only for candidates based in North America.
What the employer says
- Source listing states candidate location: "North America, Remote"
What Nomaders makes of it
- Applications outside the listed area are usually rejected
- Timezone overlap with the listed area is often expected
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
About Helius
Helius is a leading developer platform on the Solana blockchain, dedicated to inspiring and accelerating the creation of crypto-powered software. Customers like Coinbase, Jupiter, and Phantom use Helius to power their applications on Solana.
We’ve raised over $34m from Haun Ventures, Founders Fund, Foundation Capital, 6th Man Ventures, Reciprocal Ventures, Chapter One and angel investors including Solana co-founders Anatoly Yakovenko and Raj Gokal, and Balaji Srinivasan. Our team members have previously built mission-critical, scalable infrastructure at AWS, Coinbase, Stripe, Google, Digital Ocean, and more.
Read our Helius Manifesto to see how we work and what we value.
About the Role
We're hiring a Solutions Engineer who thrives on being the go-to technical resource for developers building on Solana. You'll own the customer support experience — answering hard questions in real time, unblocking integrations, and turning recurring pain points into better products, docs, and tooling.
This is a hybrid role: part technical support, part solutions engineering, and part internal engineering partner. You'll be embedded in our developer community day-to-day, spotting patterns in what customers need and shipping code, demos, and automation that raise the bar for the entire Helius developer experience.
We move quickly and bias toward ownership. If you're energized by helping developers succeed — and by the distributed systems and crypto infrastructure powering that work — you'll thrive here.
What You'll Do
Serve as the technical front door for developers using Helius APIs and streaming products
Troubleshoot issues, reproduce bugs, and work with engineering to get fixes shipped
Build code samples, demos, and SDKs that help customers integrate faster
Rewrite and expand documentation, tutorials, and guides based on real-world questions
Automate support workflows using internal tooling, scripts and AI-assisted systems
Collaborate with engineering on feature requests, bug reports, and customer-driven improvements
Live in Discord and Telegram to support developers, gather feedback, and spot new patterns
Partner with enterprise and ecosystem teams to design integrations and optimize performance
Prototype new experimental features alongside engineers and product owners based on customer feedback
What You'll Bring
1-2 years of experience in a technical role (support, engineering, solutions or devrel)
Excitement for the Solana ecosystem, distributed systems, and internet capital markets
Comfort reading and writing code (TypeScript & Rust preferred)
Deep curiosity, bias for action, and ownership
Strong written and verbal communication skills, especially when breaking down complex technical ideas
Requirements
- ·1-2 years of experience in a technical role (support, engineering, solutions or devrel)
- ·Excitement for the Solana ecosystem, distributed systems, and internet capital markets
- ·Comfort reading and writing code (TypeScript & Rust preferred)
- ·Deep curiosity, bias for action, and ownership
- ·Strong written and verbal communication skills, especially when breaking down complex technical ideas
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, region restricted, matches where you plan to live and work.
- 2Tailor your CV to the role at Helius, mentioning your remote working experience and working hours (US East).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 5d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open sales roles with comparable remote rules.
Free to apply, no account needed.
Typically $110k to $225k per year · You'll be taken to the employer's careers page.