Business Development Associate, Care Partnerships

1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.

But we're going further. Over 90,000 providers across all 50 states run their practice on our software, serving over 2.6 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale, and building much of it with AI. We aren't just a billing layer; we are becoming the platform where care actually happens.

We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

About The Role

Headway's Care Partnerships team is on a mission to become the behavioral health partner of choice for every health system in the US. We make it easy for care management, social work, and clinical teams to refer their patients into high-quality outpatient behavioral health care — and we're growing fast.

We recently proved that cold outbound is a powerful, scalable channel for generating new health system partnerships. Now we're building a dedicated BDR team to fuel that growth. As a Business Development Representative, you'll be the tip of the spear — running high-volume outbound outreach to connect with care management leaders at health systems across the country and booking the meetings that drive our pipeline.

This is a ground-floor opportunity to help build a function that didn't exist six months ago and is already producing results.

You will:

Drive top-of-funnel pipeline for the Care Partnerships BD team through high-volume cold outbound across phone, email, and LinkedIn

Book qualified intro meetings with care management leaders at health systems across the country

Qualify prospects against our ideal customer profile and ensure clean handoffs to the BD team with full context

Build and maintain target contact lists across your assigned territories

Collaborate with your manager and BD teammates to refine messaging, targeting, and outreach strategy

Document and share learnings on personas, objection handling, and conversion performance to strengthen the team's playbook

You will love this role if:

You have 1+ year of experience in a high-volume outbound role (BDR, SDR, inside sales) and can point to a track record of hitting activity and meeting targets

You are comfortable — and energized by — cold calling as your primary channel

You are coachable: you actively seek feedback, incorporate it fast, and iterate on your approach

You are resilient and competitive — rejection doesn't slow you down, it fuels you

You are organized and disciplined about logging activity and outcomes in real time

You communicate clearly and concisely — you can earn a busy executive's attention in 30 seconds and convert it to a meeting

You are motivated by the opportunity to help solve one of our generation's defining problems: access to mental healthcare

Bonus points if:

You have experience in healthcare, health tech, or selling into health systems