Gorgias

More roles at Gorgias

Account Executive, Expansion

Hybrid

Part remote, part office, you need to live within commuting distance of a named location.

Hybrid · Belgrade

Employer listed it 4 weeks ago · Added 4 weeks ago

Been open since 4 weeks ago, still being checked, but it has been live a while.

Salary

€25k to €27k per year

Location

Hybrid · Belgrade

Timezone

Not stated

Contract

Full-time

Experience

Mid

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours: Not mentioned in the advert
Where you can work from: Location eligibility not confirmed
Contract: Not mentioned in the advert
Experience asked for: Not mentioned in the advert
Pay: 🍽️ CAD $400/month for lunch expenses (you’ll have your own Gorgias credit card)

Remote flexibility

Hybrid

This role is only partly remote, the employer expects time in the office around Belgrade, Hybrid, so you need to live within commuting distance.

What the employer says

Source listing states candidate location: "Belgrade, Hybrid"
Listing mentions "Hybrid"

What Nomaders makes of it

Not suitable if you plan to move between countries

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Experience: employer states

Written as a nice-to-have

“1-2 years in a BDR or customer-facing sales role (SaaS or eCommerce tech experience is a plus)”

Questions worth asking: Nomaders interpretation

This role involves office time, but the advert does not say how often. Ask how many days a week are expected on site.
The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

We believe conversations will become the #1 way to shop.

At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift.

Our mission is to turn every interaction between a brand and its customers into a relationship: personal, seamless, and intelligent. By combining deep product expertise with the latest in AI, we’re making shopping feel more natural, human, and connected than ever before.

To win, we focus relentlessly on:

Quality: conversations that feel authentic and on-brand.

Experience: effortless shopping from chat to checkout.

Re-engagement: personal, 1-1 dialogue instead of noisy marketing.

The opportunity is massive. As AI reshapes how people buy, Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every customer feels understood.

Join us to make Conversational Commerce real.

About the Team

The Account Management team is part of the Sales Team at Gorgias. We educate merchants on optimizing their customer experience for efficiency and personalization at scale. The focus of our team is cross-selling add-ons to our existing customer base. In this highly cross-functional role, you will be at the forefront of innovative tech solutions and your skills will be instrumental in driving revenue. You will join a team of 6 and have the chance to shape and build the team, playing a key role in launching new products.

What You’ll Do

Own a book of existing eCommerce accounts, focusing on expansion and upsells.

Drive the full sales cycle from demo to close for add-on and new product sales (average deal size: $10K–$15K ACV, typically closed in 3–5 calls).

Manage a high-velocity inbound pipeline, with some outbound to existing accounts.

Partner cross-functionally with Customer Success and Product teams to identify opportunities for automation and improved customer outcomes.

Use data to identify upsell opportunities and prioritize outreach effectively.

Ask the right pain-point questions to uncover growth potential within each account.

Continuously optimize your sales process to improve deal velocity and hit/exceed quota.

Who You Are

You’re a driven and data-minded seller who thrives in a fast-paced environment. You know how to balance volume with strategy, moving fast without sacrificing quality. You’re motivated by impact, love solving customer problems, and bring structure and curiosity to everything you do.

Specifically, you have:

1-2 years in a BDR or customer-facing sales role (SaaS or eCommerce tech experience is a plus)

A proven track record of hitting and exceeding quota in a fast-paced, high-volume environment.

Requirements

·1-2 years in a BDR or customer-facing sales role (SaaS or eCommerce tech experience is a plus)
·A proven track record of hitting and exceeding quota in a fast-paced, high-volume environment.
·Strong ability to manage a high volume of accounts, balancing multiple deals simultaneously while staying organized and efficient.
·A knack for asking strategic, pain-based questions that uncover new opportunities and deepen customer value.
·A data-driven mindset. You use numbers to identify trends, spot upsell potential, and measure performance.

Benefits

·🏖️ 5-week vacation
·🤕 Paid sick leave (15 days)
·🌏 6 weeks full remote/year
·🧸 Paid parental leave (16 weeks)
·🍽️ CAD $400/month for lunch expenses (you’ll have your own Gorgias credit card)

How to apply

1Check the flexibility label above, hybrid, matches where you plan to live and work.
2Tailor your CV to the role at Gorgias, mentioning your remote working experience.
3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 28d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

€25k to €27k per year · You'll be taken to the employer's careers page.