Gainsight
Enterprise Account Executive
Part remote, part office, you need to live within commuting distance of a named location.
Hybrid · JPN - Tokyo
Employer listed it 13 days ago · Added yesterday
First listed 13 days ago and still open.
Salary
Not stated
Location
Hybrid · JPN - Tokyo
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Sales
This employer didn't state pay. Jobs like this usually pay around $120k–$225k a year, a typical range taken from 588 mid-level sales roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Hybrid
This role is only partly remote, the employer expects time in the office around JPN - Tokyo, Hybrid, so you need to live within commuting distance.
What the employer says
- Source listing states candidate location: "JPN - Tokyo, Hybrid"
- Listing mentions "Hybrid"
What Nomaders makes of it
- Not suitable if you plan to move between countries
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
We’re building the AI-driven future of customer success, from retention to growth!
We’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight’s applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the link .
About This Role:
We’re looking for a full-time Enterprise Account Executive to join our Sales team reporting to the Country Manager. This role is a hybrid role based out of Tokyo, Japan.
In this role, you'll play a key role in growing Gainsight's enterprise customer base in Japan by driving new business acquisition and expanding existing accounts through upsell and cross-sell. This is a great opportunity for someone who thrives in a fast-changing, fast-paced environment and enjoys working cross-functionally with teams like Professional Services, Pre-Sales Engineering, Marketing, and Product Management. The ideal candidate brings strong skills in strategic account planning, executive-level business communication, and consultative field sales in SaaS.
What You'll Do:
Continuously maintain a thorough understanding of Gainsight's products, services, and best practices.
Regularly review and grasp global best practices, industry trends, and sales processes, and implement them in the sales process in Japan.
Act as an expert in your assigned industry and territory to respond to customer inquiries and guide customers by suggesting approaches to solve their future growth challenges.
Provide product demonstrations to high-quality prospects, either online or in-person.
Address technical or business inquiries from prospects and resolve any questions or uncertainties as needed.
Execute appropriate sales activities for healthy pipeline management.
Collaborate with the professional services and pre-sales engineering departments to assess the need for training and consulting to support implementation and make appropriate proposals.
Sales Management
Collaborate with relevant team members to define and support activities to acquire prospects.
Create territory and account plans, identify key customers and deals, and chart the path to achieving your goals.
Input sales information related to existing customers and prospects, such as new leads, contact data, and call logs, into SFDC.
Prepare formal proposals and quotes, ensuring all documents necessary for contracts and ordering processes are properly managed.
Provide feedback to management, marketing, and product management on customer/prospect needs, industry trends, market perceptions, and competitive intelligence.
Plan, attract participants, and support the execution of discussion events, workshops, and user community events.
Investigate and resolve customer issues regarding delivery, payment, product usage, or implementation.
This is not a complete list of responsibilities, and the scope of the role may evolve with the needs of the team and business. This role will require occasional travel for team meetings, training, or company events.
What We're Looking For:
Experience in field sales within the IT industry (5-8 years, preferably with SaaS solutions).
Requirements
The employer hasn't listed requirements separately, they're described in the role summary above and on the original listing.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, hybrid, matches where you plan to live and work.
- 2Tailor your CV to the role at Gainsight, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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