Bilingual Customer Activation Manager

This posting reflects a current, actively recruited opening at Float. All applications are being reviewed on a rolling basis.

About Float

Float is on a mission to simplify finance for Canadian businesses, empowering them to eliminate complexity and unlock new opportunities. Through our innovative platform, Float enables businesses to streamline financial operations and optimize cash flow, so they can focus on what matters most: growth.

As one of Canada’s fastest growing companies and top-rated startups in 2025 , 2024 and 2023 , Float is customer-obsessed, passionate and entrepreneurial, with a team that includes leaders from Uber, Stripe, Shopify, Top Hat, Ada, Doordash, Snowflake, and Wealthsimple.

At Float, everyone is an owner, bringing their unique perspective to our team and product. Your voice is important, and we take having a culture based on feedback seriously. We openly share our thoughts and differing opinions so we can continue to improve. We do our best to keep our decision-making decentralized so that all team members feel ownership in our success.

Our Product

Float is Canada’s intelligent financial operating system, combining modern financial services and software to help businesses spend, save, and grow. Trusted by more than 10,000 Canadian companies, Float provides high-limit corporate cards, automated expense management, next-day bill payments, high-yield accounts, and industry-leading support, all built in Canada, for Canada. Float recently announced our $85 million Series C , and is backed by world-class investors, including Inovia Capital, Growth Equity at Goldman Sachs Alternatives, OMERS Ventures, and Silicon Valley Bank.

Our team is a collection of ambitious, collaborative and mission-driven people from all walks of life but with one goal: helping Canadian companies not just survive but thrive. And we’re looking for bold innovators to help shape the future of business finance in Canada.

AI Use in Our Hiring Process

We use technology, including artificial intelligence (AI), to support parts of our hiring process. This may include AI-assisted scheduling and candidate communications, and AI-generated interview notes, guides or summaries to help our team focus on the conversation. All hiring decisions are made by our hiring team.

About the Role

Float is seeking a Customer Activation Manager (CAM) to own the most critical phase of our customer journey — turning newly signed accounts into fully activated, revenue-generating customers. Sitting within our Sales organization, this role blends commercial impact with operational excellence: you’ll manage activations end-to-end, drive adoption momentum, and ensure customers realize tangible value fast.

You’ll lead the 120-day activation window, guiding customers through onboarding readiness, spend migration, and product adoption to ensure each account not only reaches its targeted spend penetration but also fully adopts Float as a core part of their financial operations. You’ll combine sales acumen, customer empathy, and executional discipline to drive early value realization — ensuring every customer is confident, active, and realizing measurable outcomes from Float.

This is a high-ownership, high-visibility role at the intersection of sales and customer success. If you thrive in fast-paced environments, love driving outcomes through influence and precision, and want to help shape one of Float’s most important growth engines — we want to hear from you.

What You’ll Do

Activate Customers. Unlock Revenue. Lead a portfolio of activations from handoff to go-live, ensuring each customer achieves 80%+ onboarded spend penetration and completes a timely, full implementation of the Float platform within 120 days.

Accelerate Time-to-Value. Deliver fast, structured activations that drive early ROI, reinforce value realization, and position customers for lasting adoption and success.

Own Commercial Outcomes. Combine sales acumen with executional excellence to guide customers toward the usage, behaviors, and outcomes that maximize both revenue and product impact.

Execute with Precision and Pace. Manage multiple activations in parallel with urgency and clarity, driving alignment across Sales, Product, and Risk to deliver on implementation milestones.

Solve with Ownership. Anticipate and remove blockers quickly, maintaining momentum and customer confidence throughout the activation journey.

Build for Scale. Continuously improve Float’s activation playbook, automation, and processes to deliver efficient, repeatable, high-impact customer activations at scale.

About You

You’ll thrive as a CAM if you:

Think and Operate Like a Seller. You see activation as an extension of the sales process and connect every milestone to revenue realization.