Fireworks AI
Billing Operations Analyst - Usage Billing
Part remote, part office, you need to live within commuting distance of a named location.
Hybrid · San Mateo
Employer listed it 6 days ago · Added today
First listed 6 days ago and still open.
Salary
$105,000–$125,000
Location
Hybrid · San Mateo
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Finance
Published by the employer
Remote flexibility
Hybrid
This role is only partly remote, the employer expects time in the office around San Mateo, Hybrid, so you need to live within commuting distance.
What the employer says
- Source listing states candidate location: "San Mateo, Hybrid"
- Listing mentions "Hybrid"
What Nomaders makes of it
- Not suitable if you plan to move between countries
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
About Us:
Fireworks is the platform for specialized intelligence, enabling companies to build, train, and serve AI models tailored to their own data, workflows, and products. Founded by the team behind PyTorch and backed by AMD, Atreides, Benchmark Capital, Index Ventures, Lightspeed, NVIDIA, Sequoia Capital, and TCV, Fireworks powers production AI with hundreds of state-of-the-art open models across text, image, embedding, audio, and multimodal workloads. Today, Fireworks is a Series D company valued at $17.5 billion, bringing together an ambitious, collaborative team that's building the future of enterprise AI.
About the Role
Fireworks AI is looking for a Billing Operations Analyst to own billing and receivables operations for usage-based customer business.
AI infrastructure creates a uniquely data-intensive billing environment. This role will sit at the intersection of Finance Operations, Product, Engineering, Data, and Revenue Accounting to help ensure that customer usage flows completely and accurately through billing and ultimately into accounts receivable and cash.
This is an ideal role for someone who combines strong billing fundamentals with systems thinking, data analysis, and a passion for automation.
What You'll Do
Own operational billing processes for usage-based customers.
Manage customer billing setup and ensure billing configurations, payment requirements, and account information are complete and accurate.
Monitor the usage-to-bill lifecycle and help ensure customer usage is captured, rated, and billed completely and accurately.
Perform usage-to-billing reconciliations and investigate discrepancies between source usage data and customer invoices.
Monitor billing exceptions, failed billing events, unusual transactions, and other anomalies.
Partner with Product, Engineering, Data, and Finance Systems teams to investigate and resolve systemic billing issues.
Manage receivables, aging, collections, unapplied cash, and customer account exceptions.
Investigate customer billing disputes and drive issues through timely resolution.
Support month-end close, including billing completeness, AR reconciliations, usage reconciliations, and aging validation.
Execute SOX and O2C controls and maintain appropriate documentation, evidence, and segregation of duties.
Develop exception-based monitoring and controls that allow billing operations to scale without proportional increases in manual effort.
Identify automation opportunities across usage validation, billing, collections, reconciliation, and reporting.
Define and monitor operational metrics, including billing completeness, billing accuracy, failed billing, exception rates, aging, DSO, disputes, and unapplied cash.
What We're Looking For
3–6+ years of experience in Billing Operations, Order-to-Cash, Finance Operations, Accounts Receivable, or a related function.
Experience with usage-based, consumption-based, SaaS, cloud, infrastructure, API, or other high-volume billing models is strongly preferred.
Strong analytical skills and comfort working with large or complex billing datasets.
Requirements
The employer hasn't listed requirements separately, they're described in the role summary above and on the original listing.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, hybrid, matches where you plan to live and work.
- 2Tailor your CV to the role at Fireworks AI, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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