Doctolib
Senior AI Engineer (x/f/m) - Phone Assistant
Part remote, part office, you need to live within commuting distance of a named location.
Hybrid · Berlin
Employer listed it 7 months ago · Added 4 days ago
Been open since 7 months ago. Long-running listings are sometimes left up after the role is filled.
Salary
Not stated
Location
Hybrid · Berlin
Timezone
Not stated
Contract
Contract
Experience
Senior
Category
Software
This employer didn't state pay. Jobs like this usually pay around $175k–$230k a year, a typical range taken from 595 senior-level software roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Hybrid
This role is only partly remote, the employer expects time in the office around Berlin, Hybrid, so you need to live within commuting distance.
What the employer says
- Source listing states candidate location: "Berlin, Hybrid"
- Listing mentions "Hybrid"
What Nomaders makes of it
- Not suitable if you plan to move between countries
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
What we do
Join a team of passionate and hardworking entrepreneurs to transform healthcare!
Working in the tech team at Doctolib involves building innovative products and features to improve the daily lives of care teams and patients. We work in feature teams in an agile environment, while collaborating with product, design, and business teams.
What you'll do
We are looking for a Senior AI Engineer (Python) to join the Conversational AI (CAI) team in the Practice Efficiency domain.
As a Senior AI Engineer, your mission will be to build and scale a new product in the Doctolib suite: our Phone Assistant, with the vision to revolutionize access to care for patients and day-to-day practice management for practitioners. This opportunity will allow you to leverage the latest technologies in AI, NLP, and speech recognition to build delightful user experiences and scale your product to millions of users.
Your responsibilities include but are not limited to:
Design, ship, and operate production-grade agentic LLM systems that improve patient-practitioner interaction and streamline healthcare workflows
Validate hypothesis with offline evaluation datasets and A/B tests on real traffic
Partner with other machine learning teams to design and improve evaluation pipelines, security/safety guardrails, and metrics
Develop and maintain core agentic capabilities, including memory, reasoning orchestration, and tool adapters, ensuring strong observability, fallback mechanisms, and fail-safe behaviors
Own performance, observability, and security: monitoring dashboards, SLO/SLI, security posture
Ensure privacy and security by design
Contribute to cross-functional initiatives that shape Doctolib's future AI platform and best practices in building agentic systems that will reinvent the work of health professionals and improve people's health
About our tech environment
Our solutions are built on a single, fully cloud-native platform that supports web and mobile app interfaces, multiple languages, and is adapted to the country and healthcare specialty requirements. To address these challenges, we are modularizing our platform run in a distributed architecture through reusable components.
Our stack is composed of Rails, TypeScript, Java, Python, Kotlin, Swift, and React Native.
We leverage AI ethically across our products to empower patients and health professionals. Discover our AI vision here !
We also invest in open, applied AI research. For example, our DoctoBERT project introduces open-source medical language models trained for French clinical text, with applications in named entity recognition, classification, and retrieval. Read the DoctoBERT practical guide to learn more about how we bring deep AI research into practical healthcare applications.
Who you are
Are you convinced that you have exactly what it takes for the position? Then we encourage you to apply. Even if you don't meet every requirement, you might be exactly the right future Doctoliber for this or other positions!
Before you read on - if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.
You have 6+ years of experience as a software engineer, with significant experience using Python
You have a track record of experience with the full lifecycle of an AI product at scale, from initial evaluation and launch to iterations based on results in production
Requirements
The employer hasn't listed requirements separately, they're described in the role summary above and on the original listing.
Benefits
- ·A Deutschlandticket (Germany-wide public transport pass) fully paid for by Doctolib
- ·28 vacation days + 1 additional day for each full calendar year of employment (up to a maximum of 30 days)
- ·Work from abroad for up to 10 days per year thanks to our flexibility days policy
- ·Company health insurance with great supplementary benefits through our partner Allianz
- ·Company pension scheme (bAV) through Allianz with an employer subsidy of 40% (15% within the probationary period)
How to apply
- 1Check the flexibility label above, hybrid, matches where you plan to live and work.
- 2Tailor your CV to the role at Doctolib, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 5d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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