Decagon
More roles at DecagonDirector, Strategic Accounts - Toronto
Remote role where the employee must remain based in a particular country.
Listed for Canada
Source: the job board's country tag. The advert itself does not name Canada.
Employer listed it 3 weeks ago · Added 3 weeks ago
Been open since 3 weeks ago, still being checked, but it has been live a while.
Salary
$332k to $415k per year
Location
Listed for Canada
Timezone
Not stated
Contract
Full-time
Experience
Lead
Category
Sales
Published by the employer
What the advert says
Quoted word for word from the employer's advert. Where it says nothing, we say so.
- Working hours
- Not mentioned in the advert
- Where you can work from
We’re an in-office company, driven by a shared commitment to excellence and velocity.
- Contract
We proudly offer the following benefits for our full-time employees:
- Experience asked for
7+ years of experience in strategic or enterprise sales
- Pay
Compensation
Remote flexibility
Work from home
This is a remote role, but the job title points at Canada, so expect to be based there.
What the employer says
- Source listing states candidate location: "Remote"
- Job title names a location: "Director, Strategic Accounts - Toronto"
What Nomaders makes of it
- Confirm with the employer before assuming you can work from another country
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.
We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.
About the Role
We’re looking for a Strategic Account Executive that thrives in a highly autonomous environment. You’re product-minded, scrappy, and comfortable building your pipeline with some of the largest brands in the world. We have strong engineers on the team and the ability to aggressively support potential sales with customizations to close the deal.
In this role, you will
Develop a strategy to break into and close key strategic logos for Decagon
Develop deep, trusted relationships with key stakeholders at all levels of the customer organization (comfortable speaking to CX leaders, Product Leaders, and Operations Leaders)
Understand the customer's business, challenges, and strategic priorities to uncover new opportunities for expansion
Collaborate with internal teams (founders, deployment strategists, engineering, etc.) to deliver tailored solutions
Forecast and accurately report on pipeline and revenue
Develop and execute account plans to execute strategic deals
Provide feedback and insights to product and leadership teams to influence the company's roadmap
Maintain expert-level knowledge of the company's products, services, and industry trends
Expect moderate travel.
Your background looks something like this
7+ years of experience in strategic or enterprise sales
Proven track record of growing revenue and expanding business with large, complex accounts
Excellent communication, presentation, and negotiation skills
Strong business acumen and ability to speak the language of the C-suite
Consultative selling approach with a focus on value-based solutions
Ability to manage multiple stakeholders and cross-functional initiatives
Requirements
- ·Strong business acumen and ability to speak the language of the C-suite
- ·Consultative selling approach with a focus on value-based solutions
- ·Ability to manage multiple stakeholders and cross-functional initiatives
- ·Bachelor's degree or equivalent work experience
- ·Even better if you have
Benefits
- ·We proudly offer the following benefits for our full-time employees:
- ·Medical, Dental, and Vision benefits for you and your family
- ·Life Insurance and Disability Benefits
- ·Retirement Plan (e.g., 401K, pension)
- ·Fertility and family building benefits through Carrot
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Decagon, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 21d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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