Constructor
Account Manager
Remote role where the employee must remain based in a particular country.
United States only
Employer listed it 4 months ago · Added yesterday
Been open since 4 months ago. Long-running listings are sometimes left up after the role is filled.
Salary
Not stated
Location
United States only
Timezone
US East
Contract
Full-time
Experience
Mid
Category
Sales
This employer didn't state pay. Jobs like this usually pay around $120k–$225k a year, a typical range taken from 588 mid-level sales roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Remote - United States"
What Nomaders makes of it
- Residency required in United States
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
About Us:
Constructor is the only search and product discovery platform tailor-made for enterprise ecommerce where conversions matter. Constructor's AI-first solutions make it easier for shoppers to discover products they want to buy and for ecommerce teams to deliver highly personalized experiences that drive impressive results. Optimizing specifically for ecommerce metrics like revenue, conversion rate and profit, Constructor generates consistent $10M+ lifts for some of the biggest brands in ecommerce, such as Sephora, Petco, home24, Maxeda Brands, Birkenstock and The Very Group. Constructor is a U.S. based company that was founded in 2015 by Eli Finkelshteyn and Dan McCormick. For more, visit: .
About You:
You are excited to join a growing team focused on demonstrating ownership of our clients’ experience from onboarding through renewal and expansion. You will work closely with members of the Customer Success team, Sales team, and other internal Constructor teams to support and grow your book of business. You are an advocate for your customer and work with internal teams to provide feedback to Product, create advocacy opportunities for Marketing, and visibility into use cases and customer health for the organization. You demonstrate a high degree of accountability and ownership.
Responsibilities:
You are the strategic lead for the clients in your book of business.
You will build strong relationships with your clients in order to understand their business goals, business needs, the priorities of these goals and needs, and how Constructor maps to these goals and needs.
You will manage complex, enterprise renewal and upsell cycles from start to finish – effectively demonstrating the product and the business and economic benefits to each stakeholder (from business champion to the C-Suite level).
You will uncover and manage risk within your book of business in a timely and effective manner.
You will grow to be well versed on your clients’ business needs and the Constructor product in order to educate clients on potential new use cases, features and integrations that create added value and uncover potential upsell opportunities.
You will regularly update internal systems and attend internal meetings in order to document and communicate customer status, needs, risk, renewal next steps, and upsell next steps.
Requirements
3+ years of Account Management experience within a SaaS company (ecommerce focus strongly preferred).
Proven success managing enterprise renewal and expansion cycles.
Track record of meeting or exceeding retention and growth targets.
Executive presence and ability to influence VP+ and C-level stakeholders.
Strong understanding of ecommerce KPIs (conversion rate, AOV, revenue, profit, merchandising metrics).
Ability to analyze and present data related to ecommerce performance, A/B testing, and conversion optimization.
Exceptional organizational skills and ability to manage multiple complex accounts simultaneously.
Experience leading cross-functional initiatives without direct authority.
A plus if you have:
Experience in Search & Browse technologies, Digital Analytics, or Digital Performance Management platforms.
Deep analytical fluency in ecommerce experimentation and performance data.
Previous experience working with Constructor or Constructor customers
Requirements
- ·Responsibilities:
- ·You are the strategic lead for the clients in your book of business.
- ·You will build strong relationships with your clients in order to understand their business goals, business needs, the priorities of these goals and needs, and how Constructor maps to these goals and needs.
- ·You will uncover and manage risk within your book of business in a timely and effective manner.
- ·You will regularly update internal systems and attend internal meetings in order to document and communicate customer status, needs, risk, renewal next steps, and upsell next steps.
Benefits
- ·🏝️ Unlimited vacation time -we strongly encourage all of our employees take at least 3 weeks per year
- ·💰 A competitive compensation package including stock options
- ·🌎 Fully remote team - choose where you live
- ·🛋️ Work from home stipend! We want you to have the resources you need to set up your home office
- ·💻 Apple laptops provided for new employees
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Constructor, mentioning your remote working experience and working hours (US East).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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Free to apply, no account needed.
Typically $120k to $225k per year · You'll be taken to the employer's careers page.