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Customer Marketing & Analyst Relations

Undisclosed

Remote — the employer does not say where candidates may be based.

Location not stated

Employer listed it 3 months ago · Added yesterday

Been open since 3 months ago. Long-running listings are sometimes left up after the role is filled.

Salary

Not stated

Location

Location not stated

Timezone

Not stated

Contract

Full-time

Experience

Mid

Category

Marketing

This employer didn't state pay. Jobs like this usually pay around $90k–$165k a year, a typical range taken from 244 mid-level marketing roles on Nomaders that do state pay. It's a guide, not an offer.

Remote flexibility

Undisclosed

The listing is advertised as remote but does not state which countries or regions candidates may work from.

Why this role is Undisclosed

We only label a role Work from anywhere, Region restricted or Work from home when the employer's own wording says so. We checked this advert under our current rules and found no country or region eligibility requirement in it. We don't guess, so it stays Undisclosed until the employer publishes enough location information. Here is exactly what the advert left out.

  • Countries you can work from: Not stated. The advert only gives "Remote", which names no country you must live in.
  • Whether the work is remote: Never mentioned. The role reached us through a remote job board, but the advert itself doesn't say the work is remote.
  • Working hours: Not stated. No timezone overlap or set hours are mentioned, so assume nothing either way.

Worth a look all the same. Missing wording is usually a rushed job posting rather than a closed door, so ask where you can be based in your first message, before you write a tailored application.

What the employer says

  • Source listing states candidate location: "Remote"

What Nomaders makes of it

  • No residency or region requirement found in the job description
  • Check with the employer before assuming you can work from abroad

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

About the role

Description

We're looking for a Customer Marketing and Analyst Relations Manager to help tell the Constructor story to both industry analysts and our valued customers.

You'll create and run campaigns that ensure our customers know about our latest products and features as well as grow our customer advocacy program. You'll also manage our relationships with Gartner, Forrester, IDC, and other tier-1 firms, driving everything from briefings and evaluations to an ongoing calendar of analyst engagement.

If you've built narratives around products and features that drive customer behavior and advocacy, but are also interested in gaining more experience in analyst relations, this is the role for you.

What You'll Do

Customer Marketing

Design and run lifecycle campaigns that drive product and feature awareness among the existing customer base

Build and execute adoption campaigns in partnership with Product and Customer Success that move customers from awareness to active usage of new and underutilized features

Produce a steady cadence of compelling customer stories across formats: written case studies, video, slide-ready summaries, and co-branded content

Build and manage a customer reference and advocacy program — identifying, recruiting, and nurturing customer advocates without burning them out

Identify and develop upsell-ready customer segments — working with Product Marketing, CS and Sales to create marketing programs that convert engaged, high-adoption customers into expansion pipeline for additional products

Analyst Relations

Own management of the AR program: help design annual strategy, briefing preparation, inquiry management, evaluation cycles, and ongoing analyst engagement

Manage our presence in major analyst evaluations (Magic Quadrant, Forrester Wave, IDC MarketScape, etc) — from submission strategy through final publication

Lead briefing preparation: working across product, product marketing, and leadership to build crisp, evidence-backed narratives and prep executive spokespeople

Maintain an AR intelligence function — tracking analyst sentiment, surfacing relevant research, and feeding competitive and market insights back to product and go-to-market teams

Help maintain genuine relationships with tier-1 and tier-2 analysts, understanding what each analyst cares about and tailoring our engagement accordingly

What We're Looking For

Required

3+ years of experience in customer marketing: running campaigns specifically designed to drive customer engagement (product adoption and advocacy)

Has run multiple customer-focused programs end-to-end (loyalty campaigns, onboarding journeys, expansion/upsell plays, customer advisory boards, etc)

Heavy involvement in content creation — case studies, customer stories, or executive communications

Experience working with CRM data (Salesforce) and customer lifecycle metrics (NPS, CSAT, expansion signals)

Comfort working cross-functionally with product, sales, and executive stakeholders to gather input and drive alignment

Requirements

  • ·Exceptional storyteller who turns product capabilities into crisp, compelling stories
  • ·Deep comfort with technical or complex products and familiarity with AI/ML fundamentals
  • ·Excellent project management and attention to detail, able to manage complex initiatives from concept to execution
  • ·Knows how to get what they need from other functions, including Product, CS, Sales, and the executive team
  • ·A growth mindset with creativity, ambition, and a proactive approach to problem-solving and innovation.

Benefits

No benefits package published with this listing. Ask about it at first interview.

How to apply

  1. 1Check the flexibility label above, undisclosed, matches where you plan to live and work.
  2. 2Tailor your CV to the role at Constructor, mentioning your remote working experience.
  3. 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 1d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

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Typically $90k–$165k · You'll be taken to the employer's careers page.