Sr. Product Manager - Patient Services

Color is revolutionizing cancer care with the nation’s first Virtual Cancer Clinic, delivering high-quality, physician-led multidisciplinary care across all 50 states. Our innovative, guideline-based approach spans cancer screening, risk assessment, prevention, diagnosis, treatment support, and survivorship. In addition to personalized direct medical care, our services include cancer genetics risk assessment, nutrition, mental health support and at-home cancer screening diagnostics. Using technology-driven, patient-centric solutions, Color is transforming how employers, unions, health plans, and governments address cancer. Color’s goal is to close critical cancer care gaps, improve cancer outcomes, and guide patients with empathy through their healthcare journeys.

Apply to join Color and do the most meaningful work of your career. If you are not sure that you’re 100% qualified but are up for the challenge - we want you to apply!

The Role:

We are seeking a Senior Product Manager to own Color's patient-facing digital experience including the patient dashboard, action items, service discovery, screenings and test results, messaging and notifications, appointment scheduling and other engagement features. You will partner closely with our engagement marketing, sales, customer success and clinical teams to drive patient outcomes, activation and lifecycle engagement for our 4 key patient personas: Early Detection, Active Treatment, Survivors and Caregivers.

This role is ideal for a product leader who has built excellent logged-in consumer experiences and knows how to drive engagement and lifecycle outcomes at scale, especially for B2B2C healthcare services which have less frequent engagement cycles. You’re great at building products people love to use that also improve their health. You should also be someone who is continuously pushing the boundary of what’s possible with AI and emerging technologies, both in how we build and what we build .

How You’ll Contribute:

Own the strategy, roadmap, and execution for Color's patient-facing product, including the patient home dashboard, lifecycle and re-engagement journeys, in-treatment and survivorship support, and emerging surfaces like peer support and targeted entry points

Own and drive patient engagement metrics, including service activation, re-engagement rate, and screening completion

Evolve the patient app from a transactional surface into a motivational, self-serve entry point that connects each patient to their next best action

Design and execute engaging lifecycle journeys across email, push, in-product, and other channels — partnering with engagement marketing and our clinical team to orchestrate cohesive cross-channel experiences

Work with engineers, designers, data scientists, clinicians, and care operations partners to deliver patient-facing product changes that improve patient outcomes

Embed AI deeply into the patient experience to deliver more personalized, motivational, and actionable interactions at scale

Collaborate with and drive alignment across clinicians, care operations, AI platform team, engagement marketing, sales, legal and customer success to balance patient outcomes, patient experience, customer ROI and business goals

Drive AI adoption in both how the team builds and what it builds

Champion Color's culture and lead by example — we work hard and also have fun doing it!

Our Ideal Candidate Will Have:

5+ years of product management experience, with a track record of shipping excellent logged-in consumer experiences that drove measurable engagement, retention, and activation outcomes

Demonstrated ownership of lifecycle and re-engagement programs — designing, instrumenting, and iterating on cross-channel journeys (in-product, email, push, SMS) against clear engagement key results

Experience working in healthcare, health tech, or another regulated/high-trust consumer domain where clinical quality, safety, or compliance shapes product decisions

Strong consumer product craft — a high bar for UX, content, and interaction design, and the ability to partner deeply with designers to raise that bar

Fluency with experimentation and product analytics; comfort defining metrics, designing tests, and reading results to drive decisions

Demonstrated ability to dive into technical problems alongside engineers (data modeling, events, APIs, eventing/notification systems) and influence solution design

Excellent communication skills — able to break down complex topics, adjust to your audience, and align stakeholders

Experience using and experimenting with AI as an unlock in solving product problems and in daily work