Head of Non-Tech Talent

Who are we?

Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.

We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.

We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.

We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!

The Opportunity

We're seeking an experienced Head of Non-Tech Talent to lead our comprehensive hiring strategy for all non-technical roles. This is a pivotal position as we build out our capabilities across General and Administrative (G&A) Go to Market (GTM) Finance, Legal, and other business-critical functions. You'll transform how we attract, hire, and develop top talent beyond while building and coaching a high performing global talent team. This is an opportunity to join an ambitious high performing, scale up company.

Key Responsibilities

Strategic Talent Leadership: Develop and execute the non-tech talent strategy aligned with Cohere's growth plan and business objectives while partnering with TA leads across the organization

Team Development & Coaching: Recruit, mentor, and develop a high-performing team of non-tech recruiters, sourcers, and coordinators; create career paths and succession plans

Process Innovation: Design and implement scalable hiring processes for non-technical roles while maintaining our high-quality standards

Business Partnership: Serve as the primary talent advisor to our Talent Leads and partner closely with our Executive stakeholders within non-technical business units

Employer Branding: Elevate Cohere's employer brand specifically for non-technical talent through targeted campaigns and storytelling

Data-Driven Decision Making: Establish comprehensive metrics and analytics to track hiring effectiveness, quality of hire, pipeline health, and ROI for all non-tech initiatives

Talent Pipeline Development: Build and maintain diverse talent pools for critical non-technical Director + level roles using data insights and partnering with our standalone Sourcing function

Cross-Functional Collaboration: Partner with People Operations and business leaders to ensure seamless onboarding and integration

Budget & Resource Management: Oversee non-tech recruitment budget and optimise resource allocation across priorities using data-driven forecasting

Required Qualifications

Experience: 12+ years in talent acquisition and leading non-technical hiring teams

Super Scale Expertise: Proven success scaling recruitment functions 10x+ during hyper-growth phases (from 800+ employees)

Strategic Foresight: Demonstrated ability to anticipate talent needs 6-12 months ahead of business growth curves

Data-Driven Approach: Deep expertise in talent analytics, metrics development, and data-informed decision making

Team Development: Exceptional coaching and mentoring skills with track record of building high-performing teams

Non-Tech Focus: Deep experience hiring for HR, Admin, Support, Finance, Legal, and other business roles within a tech setting