ClickUp
Senior AI Consultant, Professional Services - West Coast
Remote role where the employee must remain based in a particular country.
United States only
Employer listed it 8 days ago · Added yesterday
First listed 8 days ago and still open.
Salary
$110,000 to $150,000
Location
United States only
Timezone
US East
Contract
Full-time
Experience
Senior
Category
Customer Support
Published by the employer
Remote flexibility
Work from home
This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "United States, Remote"
What Nomaders makes of it
- Residency required in United States
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
Overview
As a Senior Strategic Services Consultant focused on AI Agent Deployment at ClickUp, you will lead high-impact, end-to-end customer engagements that deliver measurable outcomes through agentic automation. You will partner with executive and operational stakeholders to design and deploy ClickUp Certified Agents, optimizing the customer’s workspace and workflows to reduce manual effort, improve quality and compliance, and unlock scalable ROI.
You will operate with high autonomy across complex implementations, balancing strategic advisory (roadmaps, operating models, value realization) with hands-on delivery (configuration, testing, launch, enablement). You will also shape how ClickUp scales Certified Agent delivery by creating repeatable playbooks, mentoring others, and feeding product and program insights back into the organization.
Senior AI Consultant, Professional Services - West Coast
The Role
Strategic Advisory and Executive Partnership
Own senior stakeholder relationships; align agent deployments to business priorities, operating constraints, and measurable success metrics.
Lead discovery with a consultative approach to identify high-value workflows for agentic automation; translate goals into a practical delivery roadmap.
Provide guidance on governance, risk controls, and adoption strategy for AI-enabled workflows (ownership, escalation paths, monitoring, change management).
Own ongoing post-launch customer relationship management, proactively monitoring adoption and outcomes, coordinating cross-functional stakeholders, and identifying risks and expansion opportunities.
AI Agent Deployment Leadership (End-to-End Delivery)
Lead kickoff through launch for Certified Agent engagements, ensuring strong scope control, timeline management, and stakeholder alignment.
Run process mapping (current and future state), document requirements, and secure signoff on the build package.
Optimize customer workspace foundations to support agent-driven operations (structure, permissions, templates, reporting, operational hygiene).
Configure Certified Agents and supporting workflows; apply prompting best practices and implementation standards.
Build UAT plans and test cases; perform internal validation and coordinate customer validation to ensure outcomes meet requirements.
Drive launch readiness and adoption: admin and end-user enablement, walkthroughs, and post-launch stabilization.
Produce customer-ready documentation (process maps, agent prompt/config rationale, use-case walkthroughs, operating guidance).
Value Realization and Expansion
Establish and track KPIs that demonstrate business impact (efficiency gains, error reduction, throughput, compliance, ROI).
Identify expansion opportunities for additional agent use cases and broader workflow optimization, partnering with Sales/CS as appropriate.
Support ongoing services such as agent updates and periodic recertification, ensuring solutions remain aligned to evolving customer needs.
Operational Excellence and Team Leadership
Requirements
- ·4+ years of experience in a customer-facing role in B2B SaaS (Professional Services, Implementation Consulting, Solutions Consulting, Technical CSM, or Technical Project/Program Management).
- ·Experience delivering AI-enabled automation (agents, copilots, workflow automation, decisioning) in production environments.
- ·Proven experience leading complex, multi-stakeholder implementations with strong project management and executive communication.
- ·Strong process mapping and solution design skills, translating ambiguous workflows into scalable operating models.
- ·Deep comfort with hands-on configuration and troubleshooting in workflow platforms, automation systems, and/or enterprise SaaS tools.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at ClickUp, mentioning your remote working experience and working hours (US East).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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