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Candid Health

Customer Support

Hybrid

Part remote, part office, you need to live within commuting distance of a named location.

Hybrid · San Francisco (CA), Denver (CO), New York (NY)

Employer listed it 4 days ago · Found 1h ago

First listed 4 days ago and still open.

Salary

~$90k–$150k

Location

Hybrid · San Francisco (CA), Denver (CO), New York (NY)

Timezone

Not stated

Contract

Full-time

Experience

Mid

Category

Customer Support

This employer didn't state pay. Jobs like this usually pay around $90k–$150k a year, a typical range taken from 282 mid-level customer support roles on Nomaders that do state pay. It's a guide, not an offer.

Remote flexibility

Hybrid

This role is only partly remote, the employer expects time in the office around San Francisco (CA), Denver (CO), New York (NY), so you need to live within commuting distance.

What the employer says

  • Source listing states candidate location: "San Francisco (CA), Denver (CO), New York (NY)"
  • Listing mentions "hybrid"

What Nomaders makes of it

  • Not suitable if you plan to move between countries

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

About the role

The Role

Candid Health is building a platform to make medical billing easy, so healthcare providers can get paid. Our Customer Support team is looking for its next team member to join our 1 year old team. As an early member of this team, you will report into the Customer Support Lead, and will be responsible for delivering best-in-class support to all customers, helping to ensure the Candid team is well-aware of customer pain points and feedback, and contributing to the ground floor operations of a developing department at a fast-growing company. Candid’s Support team works collaboratively with all teams to ensure customers are supported quickly and thoroughly, and we’re looking for new members with a proven track record of delivering exceptional customer service and operational excellence.

Full access

The full brief and the application link are for members.

Requirements, benefits, how to apply and the employer's own careers page, plus every other live role we track. £9.99/month, or £19.99 for 3 months.

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